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- Tasks: Welcome guests, maintain facilities, and ensure a great camping experience.
- Company: Join Haven's One Great Team in beautiful North Yorkshire.
- Benefits: Earn up to £12.21 per hour, enjoy discounts, and access free facilities.
- Other info: Flexible hours with career development and inclusive work culture.
- Why this job: Love the outdoors? Meet new people while creating memorable experiences.
- Qualifications: Customer service experience is a plus; be friendly and adaptable.
The predicted salary is between 25400 - 25400 £ per year.
Position: Touring Warden
Type: Full-Time/ Part-Time / Seasonal
Pay Rates: Up to £12.21 per hour depending on age
Join our One Great Team here at Haven as a Touring Warden, where you’ll help create a great experience for our guests staying on our touring and camping facilities! We are seeking a hands-on, friendly Touring Warden to look after our touring facilities and pitches. If you love the outdoors and enjoy meeting new people, this role offers a rewarding way to be part of our guest experience.
Key Responsibilities
- Greet and assist guests upon arrival, ensuring they are settled and comfortable on their pitch.
- Maintain cleanliness and upkeep of touring facilities, including showers, toilets, and communal areas.
- Provide helpful information about the park and surrounding area, answering any guest queries.
- Ensure pitches are kept tidy and prepared for new arrivals, supporting a clean and welcoming environment.
- Conduct regular checks of the touring area to maintain safety and address any maintenance issues.
Requirements
- Experience in a customer service role is beneficial.
- Friendly, approachable, and comfortable working in an outdoor setting.
- Strong communication skills with a passion for helping guests.
- Flexible availability, including weekends and peak times.
- A team player who can adapt to dynamic, guest-focused environments.
What We Offer
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
How to Apply
We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply. To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch. For support or adjustments during the application, contact us at:
Touring Warden - North Yorkshire, YO14 9RF in Filey employer: Haven
Contact Detail:
Haven Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Touring Warden - North Yorkshire, YO14 9RF in Filey
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Haven and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their One Great Team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to customer service and teamwork. Role-play with a friend or family member to boost your confidence and refine your answers.
✨Tip Number 3
Show your personality! When you meet the team, let your friendly and approachable nature shine through. Remember, they’re looking for someone who fits into their dynamic environment, so be yourself!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Touring Warden - North Yorkshire, YO14 9RF in Filey
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for the outdoors and helping guests.
Tailor Your Answers: Make sure to read the job description carefully and tailor your responses to highlight how your experience aligns with what we’re looking for. Mention any relevant customer service experience or outdoor skills!
Keep It Clear and Concise: While we love a good story, keep your application clear and to the point. Use bullet points if needed to make it easy for us to see your key skills and experiences at a glance.
Apply Through Our Website: Don’t forget to apply through our website! It’s the quickest way for us to receive your application, and we can’t wait to hear from you. Plus, it only takes about 5 minutes!
How to prepare for a job interview at Haven
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Touring Warden involves. Familiarise yourself with the key responsibilities like greeting guests and maintaining cleanliness. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
Since this role is all about guest interaction, be ready to share examples of your customer service experience. Think of times when you went above and beyond for a guest or resolved a tricky situation. This will demonstrate your friendly and approachable nature.
✨Embrace the Outdoors
As a Touring Warden, you'll be working outside, so express your love for the outdoors during the interview. Share any relevant experiences you have, whether it's camping, hiking, or simply enjoying nature. This will show that you're a great fit for the environment you'll be working in.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or what a typical day looks like. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.