At a Glance
- Tasks: Enhance guest experiences by addressing concerns with professionalism and care.
- Company: Haven, a leading hospitality provider in Filey, UK.
- Benefits: Supportive work environment, career development, discounts, and free access to facilities.
- Other info: Join a dynamic team with opportunities for personal and professional growth.
- Why this job: Be the first point of contact for guests and make their stay unforgettable.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 28500 - 30000 £ per year.
Haven is looking for a dedicated Complaints Handler in Filey, UK, to enhance our guests' stay by addressing their concerns with professionalism and care. In this full-time, permanent position, you will be the first point of contact for guests and owners, ensuring they receive exceptional service.
Your responsibilities will include:
- Investigating complaints
- Providing tailored solutions
- Following up to ensure complete satisfaction
We offer a supportive work environment, career development opportunities, and exclusive team perks such as discounts and free access to facilities.
Guest Experience & Complaints Specialist in Filey employer: Haven
Haven is an excellent employer, offering a supportive work environment in Filey, UK, where you can thrive as a Guest Experience & Complaints Specialist. With a strong focus on employee growth and development, we provide tailored career advancement opportunities alongside exclusive team perks, including discounts and free access to our facilities, ensuring that our staff feel valued and motivated to deliver exceptional service to our guests.
