At a Glance
- Tasks: Lead a vibrant team to create unforgettable entertainment experiences for guests.
- Company: Join Haven, a fun and inclusive workplace dedicated to making memories.
- Benefits: Enjoy perks like discounts, free access to facilities, and career development opportunities.
- Other info: Flexible hours with evenings and weekends; training provided for your success.
- Why this job: Be at the heart of entertainment, making magic happen every day!
- Qualifications: Leadership experience in entertainment and a passion for guest satisfaction.
The predicted salary is between 25000 - 30000 € per year.
Join our One Great Team here at Haven as an Entertainment Team Manager! If you live for entertainment, thrive on leading teams, and have a passion for curating amazing events and productions, this could be your chance to shine!
We are looking for Entertainment Team Managers who are experienced in multi-venue operations, live shows, and tours, and excited to lead a team of entertainers dedicated to creating unforgettable moments for every guest.
As an Entertainment Team Manager, you'll be at the heart of our entertainment line-up, overseeing organisation, logistics, and daily operations to bring the magic to life! Working with the Head of Activities, you'll motivate and guide your team to deliver exceptional experiences while continuously raising the bar. This role is all about making memories that last a lifetime.
Key Responsibilities- Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
- Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
- Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
- Resource Management: Oversee staff scheduling, budgets, and resources to maximise efficiency and meet business needs.
- Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.
- Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.
- Training and Development: Support staff development through ongoing training, mentoring, and creating growth opportunities.
- Have previously worked within a leadership capacity, within the entertainment industry.
- Have proven ability to plan and co-ordinate events and productions.
- Possess a thorough knowledge and understanding of leadership attributes.
- Have the ability to cope under pressure and to be flexible in order to adapt to any changes.
- Be able to prioritise and deliver to deadlines.
- Be a high-energy individual with a passion for entertaining.
- Be passionate about delivering an exceptional guest experience.
- Our Entertainment Team Managers are required to work 5 or 6 days per week. Hours will include evenings and weekends.
Successful candidates will be required to provide right to work documents to confirm they are 18+ and can legally work in the UK. Additionally, successful candidates will be required to undergo, and satisfactorily complete, an Enhanced DBS check prior to starting work.
What We Offer- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
How to Apply: We are committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply. To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch. For support or adjustments during the application, contact us.
Entertainment Team Manager - North Yorkshire, YO14 9SH in Filey employer: Haven
At Haven, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive work culture where creativity thrives. As an Entertainment Team Manager in North Yorkshire, you'll enjoy comprehensive training, career development opportunities, and exclusive perks such as discounts on dining and holidays, all while leading a passionate team dedicated to creating unforgettable guest experiences. Join us and be part of a supportive environment that values your growth and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Entertainment Team Manager - North Yorkshire, YO14 9SH in Filey
✨Tip Number 1
Network like a pro! Reach out to folks in the entertainment industry, attend events, and connect with potential colleagues. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get the chance to meet hiring managers or team members, let your passion for entertainment shine through. Share your ideas and experiences that relate to the role – it’ll make you memorable!
✨Tip Number 3
Prepare for interviews by researching the company culture and recent events they’ve hosted. Tailor your responses to show how you can contribute to their vision and enhance guest experiences. We want to see your enthusiasm!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and what we’re looking for, making it easier for you to tailor your approach.
We think you need these skills to ace Entertainment Team Manager - North Yorkshire, YO14 9SH in Filey
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for entertainment shine through! We want to see how much you love creating unforgettable experiences and leading a team. Share specific examples that highlight your passion.
Tailor Your Application:Make sure to customise your application to match the job description. Highlight your experience in multi-venue operations and event planning. We’re looking for someone who can hit the ground running, so show us why you’re the perfect fit!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key achievements stand out. This will help us quickly see your strengths and what you bring to the table.
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you don’t miss any important updates. Plus, it shows you’re keen on joining our One Great Team!
How to prepare for a job interview at Haven
✨Know Your Entertainment Stuff
Make sure you brush up on the latest trends in entertainment and events. Familiarise yourself with the types of shows and productions that are popular, especially those relevant to the company. This will show your passion and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you motivated your team or resolved conflicts. This is crucial for the role, so be ready to discuss your leadership style and how it aligns with their values.
✨Be Guest-Centric
Since guest experience is key, come prepared with ideas on how to enhance guest satisfaction. Share any previous experiences where you improved service or created memorable moments for guests. This will demonstrate your commitment to delivering exceptional experiences.
✨Problem-Solving Mindset
Think of a few scenarios where you faced challenges in event management or team leadership. Be ready to discuss how you approached these problems and what solutions you implemented. This will highlight your ability to think on your feet and adapt to changing situations.
