Entertainment Team Manager - North Yorkshire, YO14 9PU
Position: Entertainment Team Manager
Type: Full-Time / Permanent
Bonus: Up to 10% Annual Bonus
Join our One Great Team here at Haven as an Entertainment Team Manager!If you live for entertainment, thrive on leading teams, and have a passion for curating amazing events and productions, this could be your chance to shine!
Werelooking for Entertainment Team Managers who are experienced in multi-venue operations, live shows, and tours, and excited to lead a team of entertainers dedicated to creating unforgettable moments for every guest.
As an Entertainment Team Manager,youllbe at the heart of our entertainment line-up, overseeing organisation,logistics, and daily operations to bring the magic to life!Working with the Head of Activities,youllmotivate and guide your team to deliver exceptional experiences while continuously raising the bar. This role is all about making memories that last a lifetime and it just might be the opportunity of a lifetime for you, too!
Key Responsibilities
Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
Performance Management:Monitorindividual and team performance, providing regular feedback, coaching, and conducting performance reviews.
Resource Management: Oversee staff scheduling, budgets, and resources to maximise efficiency and meet business needs.
Compliance and Safety: Ensure all operationscomply withhealth and safety regulations, company policies, and standards.
Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.
Training and Development: Support staff development through ongoing training, mentoring, and creating growth opportunities.
Requirements
Whilst we will provide the training and supportrequiredto ensure you are great at what you do, the ideal candidate will
- Have previously worked within a leadership capacity, within the entertainment industry.
- Have proven ability to plan and co-ordinate events and productions.
-Possessa thorough knowledge and understanding of leadership attributes.
-Have the ability tocope under pressure and to be flexiblein order toadapt to any changes.
- Be able to prioritise and deliver to deadlines.
- Be a high-energy individual with a passion for entertaining.
- Be passionate about delivering an exceptional guest experience.
- Our Entertainment Team Managersare required towork 5 or 6 days per week.
Hours will include evenings and weekends.
Successful candidates willbe requiredto provide right to work documents to confirm they are 18+ and can legally work in the UK.
Additionally, successful candidates willbe requiredto undergo, and satisfactorily complete, an Enhanced DBS check prior to starting work.
What We Offer
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
How to Apply
Were committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.
To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch.
For support or adjustments during the application, contact us at:
Entertainment Team Manager - North Yorkshire, YO14 9PU in Filey employer: Haven
Haven is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal place for professionals eager to lead in the rapidly evolving field of Enterprise AI. With a strong emphasis on employee growth, you will have access to continuous learning opportunities and the chance to work alongside senior leaders across various departments, ensuring your contributions drive meaningful impact. Located in a vibrant area, Haven offers a dynamic work environment that values creativity and teamwork, making it a rewarding place to advance your career.
