At a Glance
- Tasks: Lead a dynamic team to create unforgettable entertainment experiences for guests.
- Company: Join Haven, a vibrant company dedicated to fun and memorable events.
- Benefits: Enjoy competitive pay, bonuses, discounts, and career development opportunities.
- Other info: Flexible hours with evenings and weekends; inclusive and supportive work culture.
- Why this job: Be at the heart of entertainment, making lasting memories for guests every day.
- Qualifications: Leadership experience in entertainment and a passion for guest satisfaction.
The predicted salary is between 36000 - 60000 £ per year.
Join our One Great Team here at Haven as an Entertainment Team Manager! If you live for entertainment, thrive on leading teams, and have a passion for curating amazing events and productions, this could be your chance to shine!
We are looking for Entertainment Team Managers who are experienced in multi-venue operations, live shows, and tours, and excited to lead a team of entertainers dedicated to creating unforgettable moments for every guest. As an Entertainment Team Manager, you will be at the heart of our entertainment lineup – overseeing organization, logistics, and daily operations to bring the magic to life!
Working with the Head of Activities, you will motivate and guide your team to deliver exceptional experiences while continuously raising the bar. This role is all about making memories that last a lifetime.
Key Accountabilities- Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
- Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
- Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
- Resource Management: Oversee staff scheduling, budgets, and resources to maximise efficiency and meet business needs.
- Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.
- Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.
- Training and Development: Support staff development through ongoing training, mentoring, and creating growth opportunities.
- Have previously worked within a leadership capacity, within the entertainment industry.
- Have proven ability to plan and co-ordinate events and productions.
- Possess a thorough knowledge and understanding of leadership attributes.
- Have the ability to cope under pressure and to be flexible in order to adapt to any changes.
- Be able to prioritise and deliver to deadlines.
- Be a high-energy individual with a passion for entertaining.
- Be passionate about delivering an exceptional guest experience.
Our Entertainment Team Managers are required to work 5 or 6 days per week. Hours will include evenings and weekends. Successful candidates will be required to provide 'right to work' documents to confirm they are 18+ and can legally work in the UK. Additionally, successful candidates will be required to undergo, and satisfactorily complete, an Enhanced DBS check prior to starting work.
What We Offer- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
We are committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply. To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch. For support or adjustments during the application, contact us at: resourcingteam@bourne-leisure.co.uk
Entertainment Team Manager in Filey employer: Haven
At Haven, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive work culture where creativity thrives. As an Entertainment Team Manager, you'll enjoy comprehensive training, career development opportunities, and exclusive perks like discounts on dining and holidays, all while leading a passionate team dedicated to creating unforgettable guest experiences. Join us in a role that not only promises personal growth but also the chance to make lasting memories for our guests in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Entertainment Team Manager in Filey
✨Tip Number 1
Network like a pro! Reach out to your contacts in the entertainment industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you!
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, whether at events or interviews, let your passion for entertainment shine through. Be enthusiastic and share your ideas on how you can elevate their entertainment offerings.
✨Tip Number 3
Prepare for the unexpected! In the entertainment world, things can change in a flash. Be ready to discuss how you've handled challenges in the past and how you can adapt to new situations. This will show that you’re the flexible leader they need.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our One Great Team!
We think you need these skills to ace Entertainment Team Manager in Filey
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for entertainment shine through! We want to see how much you love creating unforgettable experiences and leading a team. Share specific examples of events you've managed or moments that made you proud.
Tailor Your Application:Make sure to customise your application to match the job description. Highlight your experience in multi-venue operations and any leadership roles you've had in the entertainment industry. We’re looking for someone who fits right into our One Great Team!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your skills and experiences are easy to understand. This will help us see how you can contribute to our team right away!
Apply Through Our Website:Don’t forget to apply through our website! It’s the quickest way for us to receive your application and get back to you. Plus, it shows you’re keen on joining our team at Haven. We can’t wait to hear from you!
How to prepare for a job interview at Haven
✨Know Your Entertainment Inside Out
Make sure you’re well-versed in the latest trends and best practices in the entertainment industry. Research the company’s past events and productions, and be ready to discuss how you can bring fresh ideas to the table.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you motivated your team or resolved conflicts, as this will demonstrate your ability to manage and inspire others effectively.
✨Emphasise Guest Experience
Be ready to talk about how you’ve enhanced guest experiences in previous roles. Share stories that highlight your commitment to customer satisfaction and how you’ve handled feedback or complaints to improve service.
✨Stay Calm Under Pressure
Expect questions about how you handle stressful situations. Prepare to share examples of times when you’ve had to think on your feet or adapt quickly to changes, showcasing your problem-solving skills and flexibility.
