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- Tasks: Lead a dynamic team to create unforgettable swimming and activity experiences for guests.
- Company: Join a vibrant leisure organisation focused on fun and safety.
- Benefits: Enjoy a competitive salary, up to 10% annual bonus, and career development opportunities.
- Why this job: Make a splash in your career while inspiring others and enhancing guest experiences.
- Qualifications: Experience in leadership roles within sports, leisure, or hospitality is essential.
- Other info: Flexible hours with a focus on teamwork and personal growth.
The predicted salary is between 36000 - 60000 £ per year.
Bring your leadership skills to the poolside as the Activities & Pool Manager, where you will ensure every guest makes a splash with memorable swimming experiences and action-packed activities.
In this role, you will be at the heart of an energetic Activities & Leisure team, leading with clear direction and plenty of motivation. You will inspire your team to hit their goals and keep up high standards by showing them how it’s done! You will be hands-on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You will also be the driving force behind fantastic guest experiences, continuously improving how we interact and solving any issues that pop up. Plus, you will make sure everything stays safe, compliant, and on point with company policies.
Key Responsibilities- Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
- Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
- Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
- Resource Management: Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.
- Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.
- Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.
- Training and Development: Support team development through ongoing training, mentoring, and creating growth opportunities.
- Proven experience in roles such as Swimming Pool Manager, Activities & Leisure Manager, or a similar leadership position in Sports, Leisure or Hospitality.
- PPO and SPTO certificates preferred but not essential; training and support will be provided.
- Strong leadership and communication skills.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Exceptional customer service and problem-solving abilities.
- Knowledge of health and safety regulations.
- Strong organisational and multitasking skills.
- Experience in budgeting and financial management.
- Flexibility to work evenings, weekends, and holidays.
This opportunity requires the new candidate to undergo, and satisfactorily complete, an Enhanced DBS check prior to starting work.
Activities and Pool Team Manager - North Yorkshire, YO14 9PU in Filey employer: Haven
Contact Detail:
Haven Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Activities and Pool Team Manager - North Yorkshire, YO14 9PU in Filey
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure and hospitality industry. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to team leadership and guest experience. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Think of specific examples where you tackled challenges in previous roles, especially in fast-paced environments like sports or leisure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining our energetic team.
We think you need these skills to ace Activities and Pool Team Manager - North Yorkshire, YO14 9PU in Filey
Some tips for your application 🫡
Show Your Leadership Skills: Make sure to highlight your leadership experience in your application. We want to see how you've motivated teams and driven performance in previous roles, especially in leisure or hospitality settings.
Focus on Guest Experience: Emphasise your commitment to guest satisfaction. Share examples of how you've improved service or resolved issues to create memorable experiences for customers. This is key for us!
Be Specific About Your Skills: When detailing your skills, be specific about your experience with budgeting, compliance, and safety regulations. We love candidates who can manage resources effectively while keeping everything running smoothly.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Haven
✨Show Your Leadership Skills
As an Activities & Pool Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've motivated and supported your team in previous roles. Think about specific situations where you inspired others to achieve their goals or improved team performance.
✨Focus on Guest Experience
Since guest satisfaction is key, be ready to discuss how you've handled customer concerns in the past. Share stories that highlight your exceptional customer service skills and problem-solving abilities. This will show that you understand the importance of creating memorable experiences.
✨Know Your Compliance and Safety Regulations
Brush up on health and safety regulations relevant to the leisure industry. Be prepared to talk about how you've ensured compliance in previous positions. This knowledge will demonstrate your commitment to maintaining a safe environment for both guests and staff.
✨Be Ready to Discuss Resource Management
Managing budgets and resources is crucial for this role. Think about your experience with financial management and scheduling. Be ready to share how you've maximised efficiency and met business needs in past roles, as this will show you're capable of keeping operations running smoothly.
