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- Tasks: Lead a vibrant team in delivering exceptional service at exciting pop-up F&B outlets.
- Company: Join a dynamic and inclusive workplace focused on growth and development.
- Benefits: Enjoy up to 50% off dining, discounts on holidays, and comprehensive training.
- Other info: Flexible hours and opportunities for career advancement await you!
- Why this job: Make a real impact by creating memorable guest experiences and leading a passionate team.
- Qualifications: Experience in leadership roles within food service or retail, with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Join us as our Food & Beverage Outlets Manager and lead a dynamic team in delivering exceptional service and delicious experiences at our vibrant pop-up F&B outlets! In this role, you'll be at the heart of an energetic F&B team, leading with clear direction and plenty of motivation. You'll inspire your team to hit their goals and keep up high standards by showing them how it’s done! You'll be hands-on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You'll also be the driving force behind fantastic guest experiences, continuously improving how we interact and solving any issues that pop up. Plus, you'll make sure everything stays safe, compliant, and on point with company policies and brand standards.
This role involves managing multiple pop-up outlets including Cooks Fish & Chip’s, Seaside Treats, and Bertie's Ice Cream.
Key Responsibilities- Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
- Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
- Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
- Resource Management: Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.
- Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.
- Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.
- Training and Development: Support team development through ongoing training, mentoring, and creating growth opportunities.
- Proven experience in roles such as Duty Manager, Store Manager, or a similar leadership role within the food service or retail industry.
- Strong leadership and communication skills.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Exceptional customer service and problem-solving abilities.
- Knowledge of health and safety regulations.
- Strong organisational and multitasking skills.
- Experience in budgeting and financial management.
- Flexibility to work evenings, weekends, and holidays.
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply. To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch. For support or adjustments during the application, contact us at:
F&B Outlets Manager - Northumberland, TD15 2PA employer: Haven
Contact Detail:
Haven Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Outlets Manager - Northumberland, TD15 2PA
✨Tip Number 1
Network like a pro! Reach out to your connections in the F&B industry and let them know you're on the hunt for a new role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Get social! Follow companies you're interested in on social media and engage with their posts. This not only shows your enthusiasm but also helps you stay updated on any job openings or events they might be hosting.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios specific to F&B management. Think about how you'd handle guest complaints or team performance issues, as these are likely to come up!
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our vibrant team!
We think you need these skills to ace F&B Outlets Manager - Northumberland, TD15 2PA
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about leading a team and creating amazing guest experiences.
Tailor Your CV: Make sure your CV is tailored to the F&B Outlets Manager position. Highlight your relevant experience in food service or retail, and don’t forget to mention any leadership roles you've had. We love seeing how your background fits with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so get straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it only takes about 5 minutes to fill out the quick questions. We can’t wait to hear from you!
How to prepare for a job interview at Haven
✨Know Your F&B Basics
Brush up on your food and beverage knowledge, especially around the outlets you'll be managing. Familiarise yourself with popular dishes, customer preferences, and any unique offerings at Cooks Fish & Chips, Seaside Treats, and Bertie's Ice Cream. This will show your passion for the role and help you connect with the interviewers.
✨Showcase Your Leadership Style
Prepare to discuss your leadership approach and how you've motivated teams in the past. Think of specific examples where you inspired your team to achieve targets or improved service standards. This will demonstrate your capability to lead a dynamic team effectively.
✨Problem-Solving Scenarios
Be ready to tackle hypothetical scenarios related to guest complaints or operational issues. Think through your problem-solving process and how you would ensure smooth operations while maintaining high guest satisfaction. This will highlight your quick thinking and adaptability.
✨Understand Compliance and Safety
Familiarise yourself with health and safety regulations relevant to the food service industry. Be prepared to discuss how you would ensure compliance in your role. This shows that you take safety seriously and are committed to maintaining a safe environment for both guests and staff.