At a Glance
- Tasks: Lead a dynamic team to create unforgettable guest experiences in our vibrant food and beverage outlets.
- Company: Join a fun and inclusive hospitality team dedicated to exceptional service.
- Benefits: Enjoy perks like discounts, free access to facilities, and career development opportunities.
- Other info: Flexible hours and a supportive environment for personal and professional growth.
- Why this job: Make a real impact by delivering outstanding service and leading a passionate team.
- Qualifications: Experience in hospitality management and strong leadership skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Position: Brands Team Manager | Food & Beverage Manager
Type: Full‑Time / Permanent / Onsite accommodation, subject to availability and T&Cs
Bonus: Up to 10% Annual Bonus
Lead our vibrant food and beverage operation and create unforgettable guest experiences across our popular onsite F&B outlets including Cooks Fish & Chip's, Seaside Treats, Costa Tuk‑tuk and Bertie's Ice Cream. We’re looking for an experienced hospitality manager to join our team and take the lead on delivering exceptional service across multiple F&B brands. You'll drive performance, develop your team, and make sure every guest leaves happy. You’ll be hands‑on and visible, leading from the front. Your team will look to you for direction, motivation, and support – and you’ll deliver. You’ll coach them to hit targets, give clear feedback, and help them grow. Managing budgets, rotas, and resources will keep operations running smoothly, while your focus on guest satisfaction will keep standards high. You’ll also make sure we stay safe, compliant, and true to our brand at all times.
Key Responsibilities
- Lead and motivate a high‑performing team to deliver outstanding guest service and achieve operational targets.
- Drive excellent guest satisfaction by resolving issues quickly, improving service standards, and creating a welcoming environment.
- Monitor team performance, deliver regular feedback, conduct appraisals and support staff development.
- Oversee scheduling, manage budgets, and ensure resources are used efficiently to meet business goals.
- Ensure full compliance with food safety, health and safety regulations, and company policies across all outlets.
- Quickly resolve day‑to‑day challenges and keep operations running smoothly across multiple sites.
- Provide ongoing training, mentoring, and development opportunities to help your team succeed.
Requirements
- Proven experience as a Duty Manager, Store Manager, Restaurant Manager, Hospitality Manager, F&B Manager, Assistant Manager, or similar leadership role in hospitality, food service, retail or leisure.
- Strong leadership, communication, and team management skills.
- Ability to thrive in a fast‑paced, multi‑site environment with excellent attention to detail.
- Outstanding customer service and problem‑solving abilities.
- Solid understanding of food safety, health and safety and compliance regulations.
- Strong organisational and multitasking skills with the ability to prioritise effectively.
- Experience managing budgets, rotas, KPIs and financial performance.
- Flexible to work evenings, weekends and peak holiday periods.
What We Offer
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on‑park dining, 20% discounts on Haven Holidays and in‑store purchases, free access to our facilities, savings at national brands and retailers, and so much more.
We’re committed to fostering a diverse, equitable and inclusive workplace, and we encourage applicants of all backgrounds to apply.
F&B Brands Team Manager employer: Haven
Join our dynamic team as a F&B Brands Team Manager, where you'll lead a passionate group dedicated to creating memorable guest experiences in a vibrant hospitality environment. We pride ourselves on offering a supportive and inclusive workplace, with comprehensive training, career development opportunities, and exclusive perks that enhance your work-life balance. Located in a lively setting, this role not only allows you to thrive in a fast-paced atmosphere but also empowers you to make a real impact on both your team and our guests.
StudySmarter Expert Advice🤫
We think this is how you could land F&B Brands Team Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Haven. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Haven
Don't be shy about reaching out to Haven directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace F&B Brands Team Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Haven and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Haven
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
