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- Tasks: Create a welcoming atmosphere for Holiday Homeowners and serve drinks with a smile.
- Company: Join Haven's One Great Team in a vibrant holiday environment.
- Benefits: Earn up to £12.21 per hour with flexible hours and a fun work culture.
- Why this job: Be part of a friendly community and enhance the holiday experience for owners.
- Qualifications: Customer-focused attitude; bar or hospitality experience is a plus but not required.
- Other info: Enjoy a dynamic role with opportunities to connect and grow within the team.
The predicted salary is between 22 - 25 £ per hour.
Join our One Great Team at Haven as an Owners Lounge Team Member, where you’ll help create a relaxed, welcoming, and high-quality experience exclusively for our Holiday Homeowners. This role is all about great service, familiar faces, and creating a comfortable social space that owners love returning to.
Whether you’re preparing a perfectly poured pint, serving a glass of wine, or enjoying a friendly chat with our owners, you’ll play a key role in making the Owners Lounge a warm and welcoming space.
Key Responsibilities- Greet Holiday Homeowners warmly and provide attentive, personalised service
- Take and prepare drinks orders, including beers, wines, spirits, and simple cocktails
- Maintain a clean, organised, and well-presented bar and lounge area
- Build rapport with owners, helping to create a friendly, community feel
- Support owner events and social activities, including setting up, serving, and ensuring events run smoothly
- Work collaboratively with other departments across the park when required to support owner experiences and operational needs
- Work closely with the team to ensure smooth day-to-day lounge operations
- Follow all responsible alcohol service and health & safety guidelines
- Previous experience in a bar, hospitality, or customer-facing role is beneficial but not essential
- A friendly, professional, and customer-focused approach
- Confident communicator who enjoys building positive relationships
- Able to work calmly and efficiently in a relaxed but service-led environment
- Flexible availability, including evenings, weekends, and holidays
Owners Lounge Team Member - Devon, EX8 5BT in Exmouth employer: Haven
Contact Detail:
Haven Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Owners Lounge Team Member - Devon, EX8 5BT in Exmouth
✨Tip Number 1
Get to know the company culture! Before your interview, check out Haven's social media and website. This will help you understand what they value and how you can fit in with their One Great Team.
✨Tip Number 2
Practice your people skills! Since this role is all about creating a welcoming atmosphere, think of examples from your past experiences where you've provided great service or built rapport with customers. Be ready to share these stories!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. It shows that you care about the role and are ready to represent the Owners Lounge in style.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates.
We think you need these skills to ace Owners Lounge Team Member - Devon, EX8 5BT in Exmouth
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and how you connect with people.
Tailor Your Experience: Make sure to highlight any relevant experience you have, even if it’s not directly in hospitality. We love seeing how your skills can translate into creating that warm, welcoming atmosphere we cherish at Haven.
Be Clear and Concise: Keep your application clear and to the point. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the Owners Lounge Team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Haven
✨Know the Role Inside Out
Before your interview, make sure you understand what it means to be an Owners Lounge Team Member. Familiarise yourself with the key responsibilities like greeting homeowners and preparing drinks. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
Since this job is all about creating a welcoming atmosphere, be ready to share examples of how you've built rapport with customers in the past. Think of specific situations where you provided great service or handled tricky interactions. This will demonstrate your friendly, professional approach.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle certain situations, like a busy bar or an unhappy customer. Practise your responses to these scenarios, focusing on how you would maintain a calm and efficient service while ensuring everyone feels valued and welcomed.
✨Dress the Part
Even though the environment is relaxed, it's important to look presentable. Choose smart-casual attire that reflects the friendly yet professional vibe of the Owners Lounge. This shows that you take the opportunity seriously and are ready to represent the team well.
