Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic entertainment team to create unforgettable guest experiences.
- Company: Join Haven, a vibrant holiday park known for fun and memorable moments.
- Benefits: Enjoy competitive pay, discounts, free access to facilities, and career development opportunities.
- Why this job: Be at the heart of entertainment, making lasting memories while working in a supportive environment.
- Qualifications: Previous leadership experience in entertainment and a passion for delivering exceptional guest experiences required.
- Other info: Flexible hours, including evenings and weekends, with shared accommodation available.
The predicted salary is between 30000 - 42000 £ per year.
Join our team at Haggerston Castle Holiday Park in Berwick-Upon-Tweed on the shores of Northumberland with its beautiful beaches and lots of Haven fun.
Job Details
- Position: Entertainment Team Manager
- Type: Full-Time/ Permanent
- Bonus: Up to 10% Annual Bonus
Join our One Great Team here at Haven as an Entertainment Team Manager! If you live for entertainment, thrive on leading teams, and have a passion for curating amazing events and productions, this could be your chance to shine! We’re looking for Entertainment Team Managers who are experienced in multi-venue operations, live shows, and tours, and excited to lead a team of entertainers dedicated to creating unforgettable moments for every guest.
As an Entertainment Team Manager, you’ll be at the heart of our entertainment lineup - overseeing organisation, logistics, and daily operations to bring the magic to life! Working with the Head of Activities, you’ll motivate and guide your team to deliver exceptional experiences while continuously raising the bar. This role is all about making memories that last a lifetime… and it just might be the opportunity of a lifetime for you, too!
Key Accountabilities
- Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
- Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
- Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
- Resource Management: Oversee staff scheduling, budgets, and resources to maximise efficiency and meet business needs.
- Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.
- Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.
- Training and Development: Support staff development through ongoing training, mentoring, and creating growth opportunities.
Requirements
- Have previously worked within a leadership capacity, within the entertainment industry.
- Have proven ability to plan and co-ordinate events and productions.
- Possess a thorough knowledge and understanding of leadership attributes.
- Have the ability to cope under pressure and to be flexible in order to adapt to any changes.
- Be able to prioritise and deliver to deadlines.
- Be a high-energy individual with a passion for entertaining.
- Be passionate about delivering an exceptional guest experience.
Our Entertainment Team Managers are required to work 5 or 6 days per week. Hours will include evenings and weekends.
Successful candidates will be required to provide ‘right to work’ documents to confirm they are 18+ and can legally work in the UK. Additionally, successful candidates will be required to undergo, and satisfactorily complete, an Enhanced DBS check prior to starting work.
What We Offer
- Attractive pay with overtime opportunities.
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Shared Live-on accommodation will be provided if required.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
How to Apply
To apply for this role, click apply now and answer a few quick questions, which should take about 5 minutes. Once submitted, if you are shortlisted for this opportunity, a member of our team will reach out to you.
If you require any assistance or reasonable adjustments during the application process, please contact us at: resourcingteam@bourne-leisure.co.uk
Diversity, equity, and inclusion are at the heart of who we are and what we do. We encourage applications from all backgrounds, communities and industries and we are ready to discuss any reasonable adjustments or flexibility that you may require.
Entertainment Team Manager - Haggerston Castle Holiday Park employer: Haven
Contact Detail:
Haven Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Entertainment Team Manager - Haggerston Castle Holiday Park
✨Tip Number 1
Familiarise yourself with the entertainment offerings at Haggerston Castle Holiday Park. Understanding the types of events and productions they host will help you demonstrate your passion and knowledge during any interviews.
✨Tip Number 2
Network with current or former employees in similar roles. They can provide insights into the company culture and expectations, which can be invaluable when preparing for discussions with the hiring team.
✨Tip Number 3
Showcase your leadership skills by preparing examples of how you've successfully managed teams in high-pressure environments. This will highlight your ability to motivate and guide a team effectively.
✨Tip Number 4
Be ready to discuss your problem-solving abilities. Think of specific instances where you've resolved operational issues quickly, as this is crucial for the role of Entertainment Team Manager.
We think you need these skills to ace Entertainment Team Manager - Haggerston Castle Holiday Park
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in entertainment and team leadership. Use specific examples of events or productions you've managed to demonstrate your skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for entertainment and your ability to lead a team. Mention how your previous experiences align with the key accountabilities listed in the job description.
Highlight Guest Experience Focus: Emphasise your commitment to guest satisfaction in your application. Provide examples of how you've previously improved service or created memorable experiences for guests.
Showcase Problem-Solving Skills: Include instances where you've successfully resolved operational issues in a fast-paced environment. This will demonstrate your ability to cope under pressure, which is crucial for this role.
How to prepare for a job interview at Haven
✨Show Your Passion for Entertainment
Make sure to express your enthusiasm for the entertainment industry during the interview. Share specific examples of events or productions you've been involved in, and explain what excites you about creating memorable experiences for guests.
✨Demonstrate Leadership Skills
As an Entertainment Team Manager, you'll need to lead and motivate a team. Be prepared to discuss your previous leadership experiences, how you handle team dynamics, and your approach to performance management and coaching.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities. Think of examples where you've successfully resolved operational issues or improved guest satisfaction, and be ready to explain your thought process and actions taken.
✨Understand Compliance and Safety Regulations
Familiarise yourself with health and safety regulations relevant to the entertainment industry. Be ready to discuss how you ensure compliance in your previous roles and how you would maintain a safe environment for both staff and guests.
