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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver exceptional service and create memorable shopping experiences.
- Company: Join Haven, a vibrant company focused on outstanding retail experiences.
- Benefits: Attractive salary, annual bonus, discounts, and career development opportunities.
- Why this job: Make a real impact while developing your leadership skills in a fast-paced environment.
- Qualifications: Experience in retail management and strong leadership skills required.
- Other info: Enjoy exclusive perks and a supportive work culture.
The predicted salary is between 36000 - 60000 £ per year.
Join our One Great Team here at Haven as a Retail Revenue Manager, where you’ll make a real impact on delivering outstanding service and creating a memorable shopping experience across our retail outlets. As the Retail Revenue Manager, you’ll be at the heart of an energetic team, leading with clear direction and plenty of motivation. You’ll inspire your team to hit their goals and keep up high standards by showing them how it’s done! You’ll be hands‑on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You’ll be the driving force behind exceptional guest experiences across our supermarket, gift shops, and vending outlets, continuously improving how we interact and solving any issues that pop up. Plus, you’ll make sure everything stays safe, compliant, and on point with company policies.
Key Responsibilities
- Lead, motivate, and support the team to deliver excellent service and achieve targets.
- Ensure top‑tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
- Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
- Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.
- Ensure all operations comply with health and safety regulations, company policies, and standards.
- Quickly resolve any operational issues that arise, ensuring smooth day‑to‑day running.
- Support team development through ongoing training, mentoring, and creating growth opportunities.
Requirements
- Proven experience in roles such as Supermarket Manager, Store Manager or a similar management role within the retail or hospitality industry.
- Strong leadership and communication skills.
- Ability to work in a fast‑paced environment while maintaining attention to detail.
- Exceptional customer service and problem‑solving abilities.
- Knowledge of health and safety regulations.
- Strong organisational and multitasking skills.
- Experience in budgeting and financial management.
- Flexibility to work evenings, weekends, and holidays.
What We Offer
- Attractive salary plus annual bonus opportunity.
- On‑site accommodation, subject to availability and T&Cs.
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on‑park dining, 20% discounts on Haven Holidays and in‑store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
How to Apply
To apply for this role, click apply now and answer a few quick questions, which should take about 5 minutes. Once submitted, a member of our team will reach out to you. If shortlisted, our interview process may consist of two stages: an interview and a skills test.
Supermarket and Retail Outlets Manager in England employer: Haven
Contact Detail:
Haven Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supermarket and Retail Outlets Manager in England
✨Tip Number 1
Get to know the company culture! Before your interview, check out Haven's social media and website. Understanding their values and vibe will help you connect with the team and show you're a great fit.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience in retail management.
✨Tip Number 3
Show off your leadership skills! Be ready to share specific examples of how you've motivated teams and tackled challenges in previous roles. This will demonstrate your ability to lead at Haven.
✨Tip Number 4
Don’t forget to ask questions! Prepare a few thoughtful questions about the role and team dynamics. This shows your genuine interest and helps you figure out if Haven is the right place for you.
We think you need these skills to ace Supermarket and Retail Outlets Manager in England
Some tips for your application 🫡
Show Your Leadership Skills: Make sure to highlight your leadership experience in your application. We want to see how you've motivated teams and driven performance in previous roles, so share specific examples that showcase your ability to inspire others!
Customer Service is Key: Since guest satisfaction is at the heart of what we do, emphasise your customer service skills. Tell us about times you’ve gone above and beyond to resolve issues or improve service – we love hearing about those moments!
Be Clear and Concise: When filling out your application, keep it clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the Retail Revenue Manager role.
Apply Through Our Website: Don’t forget to apply through our website! It’s super easy and helps us keep track of your application. Plus, you’ll get a quick response from our team once you hit that submit button!
How to prepare for a job interview at Haven
✨Know Your Stuff
Before the interview, make sure you understand the role of a Retail Revenue Manager inside out. Familiarise yourself with key responsibilities like team motivation, budget management, and guest satisfaction. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Since this role involves leading a team, be ready to share examples of how you've motivated and supported your team in the past. Think about specific situations where you provided feedback or resolved conflicts. This will demonstrate your ability to inspire others and maintain high standards.
✨Prepare for Scenario Questions
Expect questions that put you in real-life scenarios, like handling a dissatisfied customer or managing a tight budget. Practise your responses to these types of questions, focusing on your problem-solving skills and how you ensure compliance with health and safety regulations.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
