At a Glance
- Tasks: Lead the development of innovative Retail & EPOS solutions across UK parks.
- Company: Join a dynamic team focused on guest-centred innovation and seamless retail experiences.
- Benefits: Enjoy 25 days holiday, annual bonus, and exclusive discounts for you and your family.
- Other info: Flexible working options and exciting career pathways available.
- Why this job: Shape impactful products that enhance guest satisfaction and drive revenue growth.
- Qualifications: Experience in product management within Retail or EPOS environments is essential.
The predicted salary is between 50000 - 60000 £ per year.
Location: Field Based – Regular UK Travel
Contract Type: 12 Month FTC
Salary: Competitive annual salary + bonus and benefits
Your Opportunity
We’re looking for a forward‑thinking Product Manager to lead the development and roll‑out of our Retail & EPOS engineering solutions across our UK parks. You’ll play a pivotal role in evolving how we deliver retail experiences to our guests, creating seamless systems that improve efficiency and drive both revenue and guest satisfaction. This is a unique opportunity to shape a product with a strong hardware and software component, working across Digital, Operations and Engineering to take solutions from concept through to successful deployment at scale. If you’re energised by complex challenges, guest‑centred innovation, and the chance to deliver real impact across multi‑site operations, this could be the role for you.
What You’ll Be Doing
- Lead the product roadmap for Retail & EPOS engineering solutions.
- Deliver digital products that enhance guest experience and support business goals.
- Manage end‑to‑end product discovery, development, testing, and go‑to‑market.
- Collaborate with cross‑functional teams including Operations, Engineering, UX, and Product colleagues.
- Ensure EPOS and retail products align with brand strategy, compliance, and user safety.
- Drive successful roll‑out across multi‑site operations.
- Use data to track outcomes and optimise product performance.
- Partner closely with operations teams to ensure smooth adoption and impact.
- Champion continuous improvement, experimentation, and innovation.
- Keep guests and owners at the centre of all product decisions.
What We’d Like You To Bring
- Experience rolling out hardware/software products at scale across multi‑site businesses.
- Strong background in product management, ideally within Retail or EPOS environments (e.g. supermarket, EPOS supplier, food delivery).
- Knowledge of UX design, agile frameworks, and product methodologies.
- Commercial acumen with a focus on revenue growth and guest satisfaction (NPS).
- Experience working closely with operations teams.
- Excellent communication and stakeholder management skills.
- Ability to analyse competitor products and apply insights.
- Creative problem‑solving and the confidence to challenge existing approaches.
- A collaborative, guest‑centred mindset aligned to our Haven values.
- Flexibility to travel regularly across the UK.
What’s In It For You?
- 25 Days Holiday + Bank Holidays + Holiday Buy Scheme
- Annual bonus
- 20 % discount on both Haven and Warner Hotels holiday for you, family and friends
- Comprehensive wellbeing support
- Access to the Bourne Leisure corporate box at the O2 Arena, London
- Exclusive discounts with corporate partners
- Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees
- Enhanced family‑friendly policies and pay (eligibility criteria applied)
We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part‑time or a job‑share. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us.
Senior Product Mgr -F&B & Retail Systems in England employer: Haven
Join a dynamic and innovative team as a Senior Product Manager at our field-based role, where you'll lead the development of cutting-edge Retail & EPOS engineering solutions across our UK parks. We pride ourselves on a collaborative work culture that prioritises guest satisfaction and employee growth, offering comprehensive benefits including 25 days holiday, annual bonuses, and exciting career pathways. With a focus on continuous improvement and a commitment to wellbeing, this is an exceptional opportunity to make a meaningful impact in a vibrant environment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Product Mgr -F&B & Retail Systems in England
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to product management. Think about how you can showcase your experience with hardware/software rollouts and guest-centred innovation. We want you to shine!
✨Tip Number 3
Showcase your passion for the role! When you get the chance to chat with hiring managers, let them know why you're excited about the opportunity to enhance guest experiences through Retail & EPOS solutions. Your enthusiasm can set you apart.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team and making an impact.
We think you need these skills to ace Senior Product Mgr -F&B & Retail Systems in England
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Senior Product Manager. Highlight your experience with hardware/software products and any relevant achievements in retail or EPOS environments. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about guest-centred innovation and how your skills align with our goals. Keep it engaging and personal – we love a bit of personality!
Showcase Your Collaboration Skills:In your application, emphasise your experience working with cross-functional teams. We’re all about collaboration here at StudySmarter, so let us know how you've successfully partnered with others to drive product success.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at Haven
✨Know Your Product Inside Out
Before the interview, dive deep into the company's Retail & EPOS engineering solutions. Understand their current offerings, recent developments, and how they align with guest satisfaction. This knowledge will help you demonstrate your passion and readiness to lead product roadmaps.
✨Showcase Your Cross-Functional Collaboration Skills
Be prepared to discuss your experience working with diverse teams like Operations, Engineering, and UX. Share specific examples of how you've successfully collaborated on projects, as this role requires seamless teamwork to deliver impactful products.
✨Bring Data to the Table
Since data-driven decision-making is key in this role, come equipped with examples of how you've used data to track outcomes and optimise product performance in previous positions. Highlight any metrics that showcase your impact on revenue growth and guest satisfaction.
✨Emphasise Your Problem-Solving Mindset
Prepare to discuss challenges you've faced in product management and how you creatively solved them. This role values innovative thinking, so share instances where you challenged existing approaches and drove continuous improvement.
