At a Glance
- Tasks: Lead the Holiday Home Revenue team to optimise pitch profitability and enhance guest experiences.
- Company: Join Haven, a vibrant company dedicated to creating memorable holiday experiences.
- Benefits: Enjoy competitive salary, bonuses, discounts, and career development opportunities.
- Other info: Inclusive work environment with comprehensive training and support for your growth.
- Why this job: Make a real impact by leading a dynamic team and shaping unforgettable holiday memories.
- Qualifications: Senior-level experience in high-value sales and proven leadership skills required.
The predicted salary is between 50000 - 65000 £ per year.
Join our One Great Team here at Haven as a Head of Holiday Home Revenue leading your team to optimise pitch profitability and provide an excellent sales and letting experience for all guests. Helping them to find their perfect Holiday Home that they can enjoy for years to come, creating memories that last a lifetime.
In this role, you’ll be at the helm of the Holiday Home Revenue Team, leading with clear direction and plenty of motivation. You’ll inspire your team to hit their goals and keep up high standards by showing them how it’s done! You’ll be hands‑on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You’ll also be the driving force behind optimising revenue, working closely with the Experience Team to ensure delivery of a first‑class sales experience for all Guests and Owners. Plus, you’ll make sure everything stays safe, compliant, and on point with company policies.
Key Responsibilities
- Leadership: Provide visionary leadership to the Holiday Home Revenue team, setting clear goals and expectations, and motivating the team to achieve outstanding results and develop a high performing team. Ensure all new team members receive an engaging 90‑day induction and training plan to set them up for success with Haven.
- Guest experience: Interacting with, building rapport and fostering trusted relationships with current guests and owners. Seeking out and creating opportunities to talk to potential new holiday homeowners sharing with them all the benefits of holiday home ownership with Haven. Overseeing the after sales process and the sales journey, even after completion, so that new owners can be confident their purchase lives up to the sales promise.
- Strategic Planning: Develop and execute strategic plans to achieve departmental and organizational objectives, including budgeting and resource allocation.
- Team Management: Recruit, train, mentor, and evaluate your team’s performance, fostering a culture of collaboration, innovation, and professional development.
- Performance Optimisation: Continuously assess departmental performance and implement improvements, ensuring efficient processes and high‑quality outcomes. Support and motivate your Team to deliver sales and part‑exchange targets, ensuring Owner lettings is managed in‑line with the pitch strategy to enable maximisation of holiday availability.
- Stakeholder Engagement: Collaborate with internal and external stakeholders to build strong relationships, identify opportunities for growth, and ensure guest satisfaction.
- Compliance: Ensure that all departmental activities adhere to relevant laws, regulations, and industry standards.
- Reporting: Provide regular reports to senior management, highlighting departmental achievements, challenges, and future plans.
Requirements
- Prior senior‑level experience within a high value item sales environment.
- Experience with holiday home or caravan sales would be an advantage.
- Demonstrate proven expertise in leadership and organisation, with a strong ability to enhance team performance, foster personal growth, and develop a diverse workforce.
- Proven expertise in developing strategic plans and addressing problems.
- Effective communication and interpersonal skills.
- Proven history of accomplishing goals within the department and across the organization.
- Knowledge of industry trends, regulations, and best practices.
- Commercial minded with evidence of successfully managing costs in line with exceptional delivery.
- Highly effective at organising tasks with a focus on meticulous detail.
- Proficient at making calculated choices and adeptly prioritising responsibilities, maintaining focus during busy periods.
What We Offer
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on‑park dining, 20% discounts on Haven Holidays and in‑store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.
Head of Holiday Home Revenue – Haven in England employer: Haven
At Haven, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive work culture that prioritises employee growth and development. As the Head of Holiday Home Revenue, you will lead a dynamic team in a role that not only optimises revenue but also enhances guest experiences, all while enjoying fantastic benefits such as comprehensive training, career advancement opportunities, and exclusive discounts. Join us in creating lasting memories for our guests while thriving in a supportive environment that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Holiday Home Revenue – Haven in England
✨Tip Number 1
Get to know the company inside out! Research Haven's values, mission, and recent news. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the role. Plus, it shows you're genuinely interested!
✨Tip Number 3
Prepare for the interview by practising common questions related to leadership and revenue optimisation. Think of examples from your past that highlight your skills in these areas. We want you to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on being part of our One Great Team at Haven!
We think you need these skills to ace Head of Holiday Home Revenue – Haven in England
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Head of Holiday Home Revenue role. Highlight your leadership experience and any relevant sales achievements. We want to see how you can inspire a team and optimise revenue!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about holiday home sales and how your experience aligns with our goals. Show us your personality and enthusiasm for the role!
Showcase Your Strategic Thinking:In your application, don’t forget to mention your strategic planning skills. We’re looking for someone who can develop and execute plans that drive results, so share examples of how you've done this in the past.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Haven
✨Know Your Numbers
As the Head of Holiday Home Revenue, you'll need to demonstrate your understanding of revenue optimisation. Brush up on key metrics related to sales performance and be ready to discuss how you've successfully managed budgets and resources in previous roles.
✨Showcase Your Leadership Style
This role requires strong leadership skills, so think about examples that highlight your ability to motivate and develop a team. Be prepared to share specific instances where you've inspired your team to achieve their goals and how you handle challenges.
✨Understand Guest Experience
Since guest satisfaction is crucial, come equipped with ideas on how to enhance the sales journey for holiday homeowners. Think about how you can build rapport with guests and owners, and be ready to discuss strategies for maintaining high standards throughout the sales process.
✨Prepare for Strategic Discussions
You'll need to develop and execute strategic plans, so be ready to talk about your experience in strategic planning. Prepare to discuss how you've identified growth opportunities and implemented improvements in past roles, especially in high-value sales environments.
