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- Tasks: Lead a dynamic cleaning team to deliver top-notch services and ensure guest satisfaction.
- Company: Join a vibrant company focused on high standards and team motivation.
- Benefits: Enjoy a competitive salary, annual bonus, and opportunities for professional growth.
- Why this job: Make a real impact by inspiring your team and enhancing guest experiences.
- Qualifications: Experience in cleaning management and strong leadership skills required.
- Other info: Fast-paced environment with a focus on safety and compliance.
The predicted salary is between 36000 - 60000 £ per year.
Are you ready to make a positive impact through high standards and attention to detail? As the Cleaning Services Manager, you'll be at the heart of an energetic cleaning team, leading with clear direction and plenty of motivation. You'll inspire your team to hit their goals and keep up high standards by showing them how it’s done. You'll be hands-on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You'll be the driving force behind exceptional cleaning services for our accommodations and facilities, continuously improving our operations, and solving any issues that pop up. Plus, you'll make sure everything stays safe, compliant, and on point with company policies.
Responsibilities
- Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
- Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
- Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
- Resource Management: Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.
- Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.
- Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.
- Training and Development: Support team development through ongoing training, mentoring, and creating growth opportunities.
Requirements
- Proven experience in roles such as Cleaning Manager, Housekeeping Manager, or a similar leadership position within cleaning operations or facilities.
- Strong leadership and communication skills, with prior experience managing large teams.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Exceptional customer service and problem-solving abilities.
- Knowledge of health and safety regulations.
- Strong organisational and multitasking skills.
- Experience in budgeting and financial management.
Cleaning Services Manager in England employer: Haven
Contact Detail:
Haven Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaning Services Manager in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the cleaning industry and let them know you're on the hunt for a Cleaning Services Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to team leadership and problem-solving. Think about specific examples from your past experiences that showcase your skills in managing resources and ensuring compliance with health and safety regulations.
✨Tip Number 3
Showcase your passion for guest experience! During interviews, emphasise how you've previously improved service quality and created a welcoming atmosphere for guests. This will demonstrate that you understand the importance of customer satisfaction in the cleaning industry.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from candidates who are excited about joining our team. Plus, it gives us a chance to see your enthusiasm right from the start!
We think you need these skills to ace Cleaning Services Manager in England
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've motivated teams in the past and how you can inspire others to achieve their goals.
Focus on Customer Service: Since guest satisfaction is key, share examples of how you've improved service or resolved issues in previous roles. We love hearing about your problem-solving skills and how you create a welcoming atmosphere.
Be Detail-Oriented: Attention to detail is crucial for this role. In your application, mention specific instances where your meticulous nature has led to successful outcomes, whether in cleaning operations or resource management.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at Haven
✨Know Your Cleaning Standards
Familiarise yourself with the cleaning standards and practices relevant to the role. Be ready to discuss how you’ve maintained high standards in previous positions and how you plan to inspire your team to do the same.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Highlight your ability to motivate, coach, and develop team members, as well as how you handle performance management and feedback.
✨Demonstrate Problem-Solving Abilities
Think of specific challenges you've faced in previous roles and how you resolved them. This will show your potential employer that you can tackle operational issues effectively and keep things running smoothly.
✨Understand Compliance and Safety Regulations
Brush up on health and safety regulations related to cleaning services. Be prepared to discuss how you ensure compliance in your operations and how you keep your team informed and safe.
