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- Tasks: Lead a vibrant team to create unforgettable entertainment experiences for guests.
- Company: Join Haven, a fun and inclusive workplace dedicated to making memories.
- Benefits: Enjoy perks like discounts, free access to facilities, and career development opportunities.
- Other info: Flexible hours with evenings and weekends; training provided for your success.
- Why this job: Be at the heart of entertainment, making magic happen every day!
- Qualifications: Leadership experience in entertainment and a passion for guest satisfaction.
The predicted salary is between 30000 - 40000 £ per year.
Join our One Great Team here at Haven as an Entertainment Team Manager! If you live for entertainment, thrive on leading teams, and have a passion for curating amazing events and productions, this could be your chance to shine!
We’re looking for Entertainment Team Managers who are experienced in multi-venue operations, live shows, and tours, and excited to lead a team of entertainers dedicated to creating unforgettable moments for every guest. As an Entertainment Team Manager, you’ll be at the heart of our entertainment line-up, overseeing organisation, logistics, and daily operations to bring the magic to life!
Working with the Head of Activities, you’ll motivate and guide your team to deliver exceptional experiences while continuously raising the bar. This role is all about making memories that last a lifetime… and it just might be the opportunity of a lifetime for you, too!
Key Responsibilities- Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
- Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
- Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
- Resource Management: Oversee staff scheduling, budgets, and resources to maximise efficiency and meet business needs.
- Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.
- Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.
- Training and Development: Support staff development through ongoing training, mentoring, and creating growth opportunities.
- Have previously worked within a leadership capacity, within the entertainment industry.
- Have proven ability to plan and co-ordinate events and productions.
- Possess a thorough knowledge and understanding of leadership attributes.
- Have the ability to cope under pressure and to be flexible in order to adapt to any changes.
- Be able to prioritise and deliver to deadlines.
- Be a high-energy individual with a passion for entertaining.
- Be passionate about delivering an exceptional guest experience.
- Our Entertainment Team Managers are required to work 5 or 6 days per week. Hours will include evenings and weekends.
Successful candidates will be required to provide ‘right to work’ documents to confirm they are 18+ and can legally work in the UK. Additionally, successful candidates will be required to undergo, and satisfactorily complete, an Enhanced DBS check prior to starting work.
What We Offer- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
How to Apply: We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply. To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch. For support or adjustments during the application, contact us at:
Entertainment Team Manager - East Riding of Yorkshire, YO25 8SY in Driffield employer: Haven
Contact Detail:
Haven Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Entertainment Team Manager - East Riding of Yorkshire, YO25 8SY in Driffield
✨Tip Number 1
Get to know the company culture! Before your interview, check out Haven's social media and website to see what events they’re hosting. This will help you connect with the team and show that you’re genuinely interested in their vibe.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you’ve led a team or solved a problem in the entertainment industry. We want to hear how you’ve made magic happen in the past!
✨Tip Number 3
Be ready to showcase your creativity! Prepare some ideas for events or shows you could bring to Haven. This will demonstrate your passion for entertainment and your ability to think outside the box.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation. It’s a great way to keep yourself on their radar and show your enthusiasm for the role.
We think you need these skills to ace Entertainment Team Manager - East Riding of Yorkshire, YO25 8SY in Driffield
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for entertainment shine through! We want to see how much you love creating unforgettable experiences and leading a team. Share specific examples that highlight your passion.
Tailor Your Application: Make sure to customise your application to match the job description. Highlight your experience in multi-venue operations and event planning. We’re looking for someone who can hit the ground running, so show us why you’re the perfect fit!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key achievements stand out. This will help us quickly see what you bring to the table!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you don’t miss any important updates. Plus, it only takes a few minutes to get started!
How to prepare for a job interview at Haven
✨Know Your Entertainment Stuff
Make sure you brush up on your knowledge of the entertainment industry, especially in multi-venue operations and live shows. Be ready to discuss your past experiences and how they relate to the role of an Entertainment Team Manager.
✨Show Off Your Leadership Skills
Prepare examples that showcase your leadership abilities. Think about times when you motivated a team or resolved conflicts. This role is all about guiding others, so demonstrate how you can inspire and support your team.
✨Guest Experience is Key
Since this position focuses heavily on guest satisfaction, come prepared with ideas on how to enhance the guest experience. Share any innovative strategies you've implemented in the past to create memorable moments for guests.
✨Be Ready for Problem Solving
Expect questions about how you handle operational issues. Prepare scenarios where you successfully resolved problems under pressure. Highlight your ability to think on your feet and adapt to changing situations.