Data Protection Support Officer - Bourne Leisure Head Office

Our Support Centre is in Hemel Hempstead Herts we operate a hybrid working model and have 700 amazing team members across our support centre.1 Park Lane, Hemel Hempstead, Herts HP2 4YL GBRJob DetailsJob Title: Data Protection Support OfficerEmployment Type: Permanent, Full-TimeLocation: Hemel Hempstead (Hybrid – 3days office / 2 days remote)Salary: Competitive with annual bonusand benefitsYourOpportunity:Join Haven’s dedicated DataProtection team and play a vital role in safeguarding the privacy and trust ofour guests, owners, and colleagues. As our Data Protection Support Officer,you’ll provide essential administrative, research, and advisory support to ourData Protection Officer, helping us meet our GDPR and UK Data Protectionobligations. This is a varied and engaging role where you’ll be involved ineverything from managing subject access requests to creating awarenesscampaigns, ensuring data protection is at the heart of how we operate.Day-to-day,you will:Manage customer privacy queries, complaints, and data subject rights requests.Support the creation and delivery of data privacy communications and awareness campaigns.Assist in root cause analysis for data protection incidents and breaches.Provide input into Data Protection Impact Assessments and process reviews.Maintain policies, procedures, notices, and training materials.Undertake research on regulatory updates and trends.Support third-party vendor due diligence and agreements.Monitor and report on data protection project milestones.Advise the DPO on privacy risks.Champion best practice across the business.What we’dlike you to bring:Strong understanding of the UK’s data protection landscape.Prior experience in a data protection role.Excellent organisational and administrative skills.Ability to translate privacy issues into plain language for a broad audience.Strong communication and relationship-building skills.Adaptable, flexible, and detail-oriented approach.Experience writing processes and procedures.Problem-solving mindset with discretion and confidentiality.Proactive approach to keeping up to date with regulations.A data protection qualification (desirable).What’s InIt For You?- 25 DaysHoliday + Bank Holidays + Holiday Buy Scheme- Annualbonus- 20%discount on both Haven and Warner Hotels holiday for you, family and friends-Comprehensive wellbeing support- Access tothe Bourne Leisure corporate box at the O2 Arena ,London- Exclusivediscounts with corporate partners- Excitingcareer pathways, including Learning and Development opportunities such asApprenticeships and Degrees- Enhancedfamily friendly policies and pay (eligibility criteria applied)Who arewe?We’re partof an award-winning Bourne Leisure family, which includes Haven & WarnerHotels.

We have 9,000 fantastic team members and 39 beautiful seaside locationsand our HQ based in Hemel Hempstead.What’s itlike to work with us?Working withus is ultimately defined by our exceptional people and teams. At Haven, we takepride in our Breath of Fresh Air culture, which focuses on valuing andsupporting every team member. We prioritise openness and transparency in ourinteractions allowing our team members to be their authentic selves.We operate ahybrid working model, meaning 50% of your working week will be spent at theoffice, occasionally on Park, or at external events.What canyou expect during the recruitment process?Theinterview process will be up to 3 stages and may contain a presentation orskills test, depending on the role.

If you require any support or reasonableadjustments to help you perform at your best during this process, please let usknow.Diversity,equity, and inclusion are at the heart of who we are and what we do. Ourcommitment to these values is unwavering and they are central to our mission.We encourage applications from all backgrounds, communities and industries andwe are happy to discuss any reasonable adjustments or flexibility that you mayrequire, including whether a role can be part-time or a job-share.We genuinelycare about every candidate's experience during the recruitment process and arehere to provide support where we can. If you require any assistance orreasonable adjustments while applying, please don't hesitate to reach out to usat resourcingteam@bourne-leisure.co.uk.