Position
Customer Ownership Advisor
Type
Full Time / Fixed Term Contract
Pay Rates
£12.71 per hour - Plus commission!
Overview
We’re looking for a friendly, proactive Customer Ownership Advisor to join our Caravan Sales Showground team. You'll be the welcoming face of Haven during our busiest times, connecting with visitors and helping them explore the possibility of owning their own holiday home. No experience necessary – we’ll train you!
Responsibilities
You'll be out on the showground during key trading periods, making sure every visitor feels welcome and looked after. Your role is all about spotting opportunities – starting natural conversations, understanding what our guests are looking for, and creating appointments for our Holiday Home Advisors to take things further.
- Welcome every showground visitor and make them feel at home
- Start friendly, natural conversations with holidaymakers and find out what brings them in
- Identify guests who'd love to learn more about owning a holiday home at Haven
- Work alongside the sales team to capture interest and follow up at a time that suits
- This isn't about selling – you're the friendly first step, starting conversations and creating opportunities for our specialist advisors to take forward.
Qualifications
- Loves talking to people and making them feel welcome
- Can spot opportunity and start great conversations
- Is confident, enthusiastic and naturally engaging
- Is flexible to work Fridays to Sundays during peak holiday periods
- Has a team-player approach – you'll be working closely with our Holiday Home Advisors
- Plus, no sales experience required!
Benefits
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
Application Statement
We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.
Customer Advisor employer: Haven
Haven is an excellent employer, offering a supportive and inclusive work environment in Lancashire where you can thrive as a Venue Cleaner. With flexible hours, comprehensive training, and numerous career development opportunities, employees are encouraged to grow and succeed while enjoying exclusive perks that enhance their work-life balance.
