Cleaning Services Manager

Overview Position: Cleaning Services ManagerType: Full-Time / PermanentBonus: Up to 10% Annual BonusAre you ready to make a positive impact through high standards and attention to detail?Responsibilities Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.Resource Management: Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.Training and Development: Support team development through ongoing training, mentoring, and creating growth opportunities.Requirements Proven experience in roles such as Cleaning Manager, Housekeeping Manager, or a similar leadership position within cleaning operations or facilities.Strong leadership and communication skills, with prior experience managing large teams.Ability to work in a fast-paced environment while maintaining attention to detail.Exceptional customer service and problem-solving abilities.Knowledge of health and safety regulations.Strong organisational and multitasking skills.Experience in budgeting and financial management.

#J-18808-Ljbffr