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- Tasks: Greet guests and owners, assist with check-in, and provide information about the park.
- Company: Join Haven's One Great Team for a vibrant work experience.
- Benefits: Earn up to £12.21 per hour with flexible hours and a fun atmosphere.
- Why this job: Be the friendly face that creates memorable first impressions for guests.
- Qualifications: Customer-facing experience is a plus, but a friendly attitude is key.
- Other info: Enjoy working outdoors and collaborating with a dynamic team.
The predicted salary is between 10 - 12 £ per hour.
Join our One Great Team here at Haven as a Welcome Host, where you’ll be the first friendly face our guests and owners see, making their arrival experience feel special from the moment they check in!
We are seeking a warm, welcoming host to greet guests and owners, check passes, and guide them through their check-in experience. If you love creating memorable first impressions and enjoy a vibrant, guest-focused role, this is the perfect opportunity for you.
Key Responsibilities- Primarily based outdoors, you'll welcome guests and owners warmly upon arrival at our check-in gate.
- Create a great first impression while assisting with the check-in process.
- Verify passes, answer questions, and offer helpful information on park amenities, events, and activities.
- Act as an on-site information guide, helping guests get acquainted with the park and plan their stay.
- Handle any initial queries or issues, ensuring our guests and owners feel valued and cared for.
- Collaborate with other teams to create a smooth, welcoming environment from arrival to departure.
- Previous experience in a customer-facing role is beneficial but not essential.
- Friendly, approachable, and confident in interacting with guests of all ages.
- Strong communication skills and a passion for providing excellent service.
- Flexible availability, including weekends and peak times.
- A team player who can adapt to a dynamic environment with ease.
Welcome Host - Essex, CO16 8LJ in Clacton-on-Sea employer: Haven
Contact Detail:
Haven Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Welcome Host - Essex, CO16 8LJ in Clacton-on-Sea
✨Tip Number 1
Get to know the company culture! Before your interview, check out Haven's website and social media. Understanding their vibe will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice your warm welcome! Since you'll be the first face guests see, rehearse how you’d greet them. A friendly smile and a confident introduction can make all the difference in creating that memorable first impression.
✨Tip Number 3
Prepare for questions about customer service! Think of examples from your past experiences where you’ve gone above and beyond for someone. This will showcase your passion for providing excellent service, which is key for this role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note. It shows appreciation and keeps you fresh in their minds. Plus, it’s a great way to reiterate your excitement about joining the One Great Team!
We think you need these skills to ace Welcome Host - Essex, CO16 8LJ in Clacton-on-Sea
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you connect with guests.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention any customer-facing roles you've had and how they’ve prepared you to be a fantastic Welcome Host!
Showcase Your Communication Skills: Since this role is all about interacting with guests, emphasise your strong communication skills in your application. Share examples of how you've successfully engaged with people in the past.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be one step closer to joining our One Great Team!
How to prepare for a job interview at Haven
✨Show Your Warmth
As a Welcome Host, your friendly nature is key! During the interview, make sure to showcase your warm personality. Smile, maintain eye contact, and use a welcoming tone when answering questions. This will help demonstrate that you can create those memorable first impressions.
✨Know the Role Inside Out
Familiarise yourself with the responsibilities of a Welcome Host. Be prepared to discuss how you would handle guest queries or issues. Think of examples from past experiences where you’ve provided excellent customer service, even if it wasn’t in a similar role.
✨Highlight Your Communication Skills
Strong communication is crucial for this position. Practice articulating your thoughts clearly and confidently. You might want to prepare answers to common interview questions, focusing on how you can effectively interact with guests and provide them with helpful information.
✨Demonstrate Team Spirit
Since collaboration is important, be ready to talk about your experience working in teams. Share examples of how you’ve contributed to a positive team environment and how you adapt to dynamic situations. This will show that you’re not just a great host but also a fantastic team player.
