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- Tasks: Lead a dynamic cleaning team to deliver exceptional service and maintain high standards.
- Company: Join a vibrant company focused on cleanliness and guest satisfaction.
- Benefits: Enjoy a competitive salary, up to 10% annual bonus, and opportunities for professional growth.
- Why this job: Make a positive impact while developing your leadership skills in a fast-paced environment.
- Qualifications: Experience in cleaning management and strong leadership skills are essential.
- Other info: Be part of a supportive team with a focus on training and development.
The predicted salary is between 36000 - 60000 £ per year.
Position: Cleaning Services Manager
Type: Full-Time / Permanent
Bonus: Up to 10% Annual Bonus
Are you ready to make a positive impact through high standards and attention to detail? As the Cleaning Services Manager, you'll be at the heart of an energetic cleaning team, leading with clear direction and plenty of motivation. You'll inspire your team to hit their goals and keep up high standards by showing them how it’s done! You'll be hands-on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You'll be the driving force behind exceptional cleaning services for our accommodations and facilities, continuously improving our operations, and solving any issues that pop up. Plus, you'll make sure everything stays safe, compliant, and on point with company policies.
Key Responsibilities
- Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
- Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
- Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
- Resource Management: Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.
- Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.
- Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.
- Training and Development: Support team development through ongoing training, mentoring, and creating growth opportunities.
Requirements
- Proven experience in roles such as Cleaning Manager, Housekeeping Manager, or a similar leadership position within cleaning operations or facilities.
- Strong leadership and communication skills, with prior experience managing large teams.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Exceptional customer service and problem-solving abilities.
- Knowledge of health and safety regulations.
- Strong organisational and multitasking skills.
- Experience in budgeting and financial management.
Cleaning Services Manager - Essex, CO16 8LJ in Clacton-on-Sea employer: Haven
Contact Detail:
Haven Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaning Services Manager - Essex, CO16 8LJ in Clacton-on-Sea
✨Tip Number 1
Network like a pro! Reach out to your connections in the cleaning industry and let them know you're on the hunt for a Cleaning Services Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to team leadership and performance management. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Think of specific examples where you've tackled operational issues or improved service quality. This will demonstrate your ability to handle challenges head-on, which is crucial for a Cleaning Services Manager.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Cleaning Services Manager - Essex, CO16 8LJ in Clacton-on-Sea
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've motivated teams in the past and how you can inspire our cleaning crew to maintain those high standards.
Focus on Customer Service: Since guest satisfaction is key, share examples of how you've improved service or resolved issues in previous roles. We love seeing candidates who understand the importance of a welcoming atmosphere!
Be Detail-Oriented: Attention to detail is crucial in this role. Use your application to demonstrate how you've managed resources, budgets, and compliance in your past positions. We appreciate candidates who can keep everything running smoothly!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to review your application and see if you’re the right fit for our team!
How to prepare for a job interview at Haven
✨Know Your Cleaning Standards
Familiarise yourself with the company's cleaning standards and expectations. Be ready to discuss how you’ve maintained high standards in your previous roles and share specific examples of how you’ve inspired your team to achieve these goals.
✨Showcase Your Leadership Skills
Prepare to talk about your leadership style and how you motivate teams. Think of instances where you’ve successfully managed a large team, tackled challenges, and provided constructive feedback. This will show that you can lead effectively in a fast-paced environment.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss past operational issues you've faced and how you resolved them. Highlight your approach to problem-solving and how it contributed to smooth operations. This will illustrate your capability to handle challenges head-on.
✨Understand Compliance and Safety Regulations
Brush up on health and safety regulations relevant to the cleaning industry. Be prepared to explain how you ensure compliance in your work and how you keep your team informed and safe. This knowledge is crucial for the role and will set you apart.
