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- Tasks: Lead a dynamic cleaning team to deliver top-notch services and ensure guest satisfaction.
- Company: Join a vibrant company focused on high standards and team motivation.
- Benefits: Enjoy a competitive salary, annual bonus, and opportunities for professional growth.
- Why this job: Make a real impact by inspiring your team and enhancing guest experiences.
- Qualifications: Experience in cleaning management and strong leadership skills are essential.
- Other info: Fast-paced environment with plenty of opportunities for training and development.
The predicted salary is between 36000 - 60000 £ per year.
Are you ready to make a positive impact through high standards and attention to detail? As the Cleaning Services Manager, you'll be at the heart of an energetic cleaning team, leading with clear direction and plenty of motivation. You'll inspire your team to hit their goals and keep up high standards by showing them how it's done. You'll be hands-on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You'll be the driving force behind exceptional cleaning services for our accommodations and facilities, continuously improving our operations, and solving any issues that pop up. Plus, you'll make sure everything stays safe, compliant, and on point with company policies.
Responsibilities
- Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
- Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
- Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
- Resource Management: Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.
- Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.
- Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.
- Training and Development: Support team development through ongoing training, mentoring, and creating growth opportunities.
Requirements
- Proven experience in roles such as Cleaning Manager, Housekeeping Manager, or a similar leadership position within cleaning operations or facilities.
- Strong leadership and communication skills, with prior experience managing large teams.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Exceptional customer service and problem-solving abilities.
- Knowledge of health and safety regulations.
- Strong organisational and multitasking skills.
- Experience in budgeting and financial management.
Cleaning Services Manager in Clacton-on-Sea employer: Haven
Contact Detail:
Haven Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaning Services Manager in Clacton-on-Sea
✨Tip Number 1
Network like a pro! Reach out to your connections in the cleaning industry and let them know you're on the hunt for a Cleaning Services Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to team leadership and performance management. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your problem-solving skills effectively.
✨Tip Number 3
Showcase your hands-on experience! When discussing your past roles, highlight specific examples of how you've led teams, managed resources, and improved operations. This will demonstrate your ability to drive exceptional cleaning services.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Cleaning Services Manager in Clacton-on-Sea
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've motivated teams in the past and how you can inspire our cleaning crew to achieve their goals.
Focus on Customer Service: Since guest satisfaction is key, share examples of how you've improved service or resolved issues in previous roles. We love seeing candidates who understand the importance of a welcoming atmosphere!
Be Detail-Oriented: Attention to detail is crucial for this role. In your application, mention specific instances where your keen eye for detail made a difference in your team's performance or compliance with regulations.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Haven
✨Know Your Cleaning Standards
Familiarise yourself with the specific cleaning standards and protocols that the company follows. Be ready to discuss how you’ve implemented similar standards in your previous roles, and share examples of how you ensured compliance and quality.
✨Showcase Your Leadership Skills
Prepare to talk about your experience in leading teams. Think of specific instances where you motivated your team or resolved conflicts. Highlight your approach to performance management and how you’ve helped team members grow.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss challenges you've faced in previous roles and how you tackled them. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your quick thinking and resource management skills.
✨Understand Budget Management
Brush up on your budgeting skills and be prepared to discuss how you’ve managed resources effectively in the past. Share examples of how you maximised efficiency while keeping costs under control, as this will be crucial for the role.
