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For Companies At a Glance
- Tasks: Lead a dynamic team in preparing and serving delicious burgers while ensuring excellent guest experiences.
- Company: Join Haven, a fun-filled holiday park with beautiful beaches and a vibrant atmosphere.
- Benefits: Enjoy competitive pay, flexible hours, exclusive discounts, and career development opportunities.
- Why this job: Be part of an energetic team, gain leadership skills, and make a positive impact on guests' experiences.
- Qualifications: No prior experience needed; just bring strong communication skills and a passion for customer service.
- Other info: On-site accommodation may be available; we value diversity and welcome applicants from all backgrounds.
The predicted salary is between 22000 - 30000 £ per year.
Join our team at Haggerston Castle Holiday Park in Berwick-Upon-Tweed on the shores of Northumberland with its beautiful beaches and lots of Haven fun.
Job Details
- Position: Burger King Shift Leader
- Type: Full-Time / Part-Time / Seasonal
- Pay Rates: Up to £13.21 per hour depending on age
We can provide on-site accommodation, subject to availability and T&Cs. Join our One Great Team here at Haven as a Burger King Shift Leader, where you’ll be at the forefront, leading the crew in preparing and serving our delicious burgers! In this role, you’ll be at the heart of an energetic team, leading assigned shifts with clear direction and plenty of motivation. You’ll inspire the team to provide fantastic guest experiences, high-quality food standards and perfect burgers. Plus, you’ll make sure everything stays safe, compliant, and on point with company policies.
Key Responsibilities
- Lead and support the team by assigning tasks, ensuring smooth workflow, and motivating the team to deliver excellent service.
- Provide prompt, professional guest service, addressing complaints and special requests.
- Oversee food preparation, ensuring quality, taste, and compliance with standards.
- Maintain adherence to food safety, hygiene, and cleanliness regulations.
- Assist in training new team members on company policies and procedures.
- Participate in team duties while stepping up as the shift leader when assigned.
Requirements
- Experience as a Shift Leader, Team Leader or Supervisor in a fast-food, quick-service, or burger restaurant is preferred but not essential; training and support will be provided.
- Strong leadership and communication skills.
- Detail-oriented, especially when handling food orders.
- Committed to providing high-quality, customer-focused service.
- Flexibility to work weekends, evenings, and holidays as needed.
What We Offer
- Attractive pay with overtime opportunities.
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
How to Apply
To apply for this role, click apply now and answer a few quick questions, which should take about 5 minutes. Once submitted, a member of our team will reach out to you. If shortlisted, our interview process may consist of two stages: an interview and a skills test.
If you require any assistance or reasonable adjustments during the application process, please contact us at: resourcingteam@bourne-leisure.co.uk
Diversity, equity, and inclusion are at the heart of who we are and what we do. We encourage applications from all backgrounds, communities and industries and we are ready to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be full-time, part-time or a job-share.
Burger Venue Shift Manager - Haggerston Castle Holiday Park employer: Haven
Contact Detail:
Haven Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Burger Venue Shift Manager - Haggerston Castle Holiday Park
✨Tip Number 1
Familiarise yourself with the Burger King menu and the specific offerings at Haggerston Castle. This knowledge will not only help you during the interview but also show your genuine interest in the role and the brand.
✨Tip Number 2
Highlight any previous experience in fast food or customer service roles during your discussions. Even if you haven't held a leadership position, demonstrating your ability to work well in a team and handle customer interactions can set you apart.
✨Tip Number 3
Prepare to discuss your leadership style and how you motivate a team. Think of examples from past experiences where you've successfully led a group or resolved conflicts, as this will be crucial for the Shift Manager role.
✨Tip Number 4
Be ready to showcase your flexibility and willingness to work varied hours, including weekends and holidays. This is important for the role, so expressing your availability can make a positive impression.
We think you need these skills to ace Burger Venue Shift Manager - Haggerston Castle Holiday Park
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in leadership roles, especially in fast-food or quick-service environments. Emphasise any previous roles where you led a team or managed shifts.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific skills that align with the job description, such as your ability to motivate a team and ensure high-quality service.
Showcase Customer Service Skills: Provide examples of how you've handled customer complaints or special requests in past roles. This will demonstrate your commitment to excellent guest experiences, which is crucial for this position.
Prepare for the Interview: If shortlisted, be ready to discuss your leadership style and how you would handle various scenarios in a busy restaurant environment. Think about examples from your past that showcase your problem-solving skills and ability to work under pressure.
How to prepare for a job interview at Haven
✨Show Your Leadership Skills
As a Shift Manager, you'll be leading a team, so it's crucial to demonstrate your leadership abilities during the interview. Share examples of how you've motivated a team in the past or handled challenging situations to showcase your capability.
✨Know the Menu Inside Out
Familiarise yourself with Burger King's menu and any special promotions they might have. Being able to discuss the food items and their preparation will show your enthusiasm for the role and your commitment to high-quality service.
✨Emphasise Customer Service Experience
Highlight any previous experience you have in customer service, especially in fast-paced environments. Discuss how you’ve dealt with guest complaints or special requests, as this is key to providing fantastic guest experiences.
✨Prepare for Teamwork Questions
Expect questions about teamwork and collaboration. Be ready to discuss how you would support and train new team members, as well as how you would ensure smooth workflow during busy shifts.
