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- Tasks: Lead a vibrant team to deliver exceptional service at our pop-up F&B outlets.
- Company: Join a dynamic and inclusive workplace focused on growth and development.
- Benefits: Enjoy up to 50% off dining, discounts on holidays, and free access to facilities.
- Other info: Flexible hours with comprehensive training and career development opportunities.
- Why this job: Make a real impact in guest experiences while developing your leadership skills.
- Qualifications: Experience in food service leadership and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Join us as our Food & Beverage Outlets Manager and lead a dynamic team in delivering exceptional service and delicious experiences at our vibrant pop-up F&B outlets. In this role, you’ll be at the heart of an energetic F&B team, leading with clear direction and plenty of motivation. You’ll inspire your team to hit their goals and keep up high standards by showing them how it’s done! You’ll be hands-on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You’ll also be the driving force behind fantastic guest experiences, continuously improving how we interact and solving any issues that pop up, and make sure everything stays safe, compliant, and on point with company policies and brand standards. This role involves managing multiple pop-up outlets including Cooks Fish & Chip’s, Seaside Treats, and Bertie's Ice Cream.
Key Responsibilities
- Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
- Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
- Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
- Resource Management: Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.
- Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.
- Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.
- Training and Development: Support team development through ongoing training, mentoring, and creating growth opportunities.
Requirements
- Proven experience in roles such as Duty Manager, Store Manager, or a similar leadership role within the food service or retail industry.
- Strong leadership and communication skills.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Exceptional customer service and problem-solving abilities.
- Knowledge of health and safety regulations.
- Strong organisational and multitasking skills.
- Experience in budgeting and financial management.
- Flexibility to work evenings, weekends, and holidays.
What We Offer
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more.
We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.
F&B Outlets Manager in Berwick employer: Haven
Contact Detail:
Haven Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Outlets Manager in Berwick
✨Tip Number 1
Network like a pro! Reach out to your connections in the F&B industry and let them know you're on the hunt for a Food & Beverage Outlets Manager role. You never know who might have the inside scoop on an opening or can put in a good word for you.
✨Tip Number 2
Get social! Follow companies you're interested in on social media and engage with their posts. This not only shows your enthusiasm but also helps you stay updated on any job openings or events where you can meet potential employers.
✨Tip Number 3
Prepare for interviews by practising common questions related to team leadership and guest experience. We recommend doing mock interviews with friends or family to build your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace F&B Outlets Manager in Berwick
Some tips for your application 🫡
Show Your Passion for F&B: When writing your application, let your love for food and beverage shine through! Share any relevant experiences that highlight your enthusiasm for creating memorable guest experiences. We want to see how you can bring that energy to our vibrant pop-up outlets!
Highlight Your Leadership Skills: As a Food & Beverage Outlets Manager, you'll be leading a team, so make sure to showcase your leadership experience in your application. Talk about how you've motivated teams in the past and how you plan to inspire our crew to hit their targets. We’re all about teamwork here!
Be Specific About Your Achievements: Don’t just list your responsibilities; share your achievements! Use numbers and examples to demonstrate how you’ve improved service, managed budgets, or resolved issues in previous roles. This will help us see the impact you can have on our operations.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll find all the info you need right there. Plus, it shows us you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Haven
✨Know Your F&B Basics
Brush up on your food and beverage knowledge before the interview. Understand the latest trends in the industry, popular dishes, and customer preferences. This will show that you're passionate about the role and ready to lead a dynamic team.
✨Showcase Your Leadership Style
Be prepared to discuss your leadership approach. Think of examples where you've motivated a team or resolved conflicts. Highlight how you can inspire others to achieve targets while maintaining high standards of service.
✨Prepare for Problem-Solving Scenarios
Expect questions about how you would handle operational challenges. Prepare specific examples from your past experience where you successfully tackled issues, ensuring smooth operations and guest satisfaction.
✨Understand Compliance and Safety
Familiarise yourself with health and safety regulations relevant to the food and beverage industry. Be ready to discuss how you ensure compliance in your previous roles, as this is crucial for maintaining a safe environment for both staff and guests.