At a Glance
- Tasks: Welcome guests and maintain our beautiful touring facilities for an unforgettable experience.
- Company: Join Haven, a vibrant team dedicated to creating memorable outdoor adventures.
- Benefits: Earn up to £12.21 per hour with flexible hours and a fun work environment.
- Why this job: Love the outdoors? Meet new people while making their stay amazing!
- Qualifications: Customer service experience is a plus; be friendly and adaptable.
- Other info: Enjoy a dynamic role with opportunities to grow and develop your skills.
The predicted salary is between 22 - 25 £ per hour.
Join our One Great Team here at Haven as a Touring Warden, where you’ll help create a great experience for our guests staying on our touring and camping facilities!
We are seeking a hands-on, friendly Touring Warden to look after our touring facilities and pitches. If you love the outdoors and enjoy meeting new people, this role offers a rewarding way to be part of our guest experience.
Key Responsibilities- Greet and assist guests upon arrival, ensuring they are settled and comfortable on their pitch.
- Maintain cleanliness and upkeep of touring facilities, including showers, toilets, and communal areas.
- Provide helpful information about the park and surrounding area, answering any guest queries.
- Ensure pitches are kept tidy and prepared for new arrivals, supporting a clean and welcoming environment.
- Conduct regular checks of the touring area to maintain safety and address any maintenance issues.
- Experience in a customer service role is beneficial.
- Friendly, approachable, and comfortable working in an outdoor setting.
- Strong communication skills with a passion for helping guests.
- Flexible availability, including weekends and peak times.
- A team player who can adapt to dynamic, guest-focused environments.
Touring Warden - Haven in Berwick-Upon-Tweed employer: Haven
Contact Detail:
Haven Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Touring Warden - Haven in Berwick-Upon-Tweed
✨Tip Number 1
Get to know the company culture! Before your interview, check out Haven's social media and website. This will help you understand what they value and how you can fit into their One Great Team.
✨Tip Number 2
Practice your people skills! As a Touring Warden, you'll be interacting with guests all day. Role-play common scenarios with friends or family to boost your confidence in providing excellent customer service.
✨Tip Number 3
Be ready to showcase your love for the outdoors! During your interview, share your experiences in outdoor settings and how you enjoy meeting new people. This will show that you're passionate about the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Haven team and ready to contribute to creating great guest experiences.
We think you need these skills to ace Touring Warden - Haven in Berwick-Upon-Tweed
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for the outdoors and helping guests. A friendly tone can make a big difference!
Tailor Your Experience: Make sure to highlight any relevant experience you have in customer service or outdoor roles. We love seeing how your background aligns with what we’re looking for, so be specific about your skills and experiences that relate to being a Touring Warden.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key skills and experiences stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Haven
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Touring Warden involves. Familiarise yourself with the key responsibilities like greeting guests and maintaining cleanliness. This will help you demonstrate your enthusiasm and suitability for the role.
✨Show Off Your People Skills
Since this role is all about guest interaction, be ready to share examples of your customer service experience. Think of times when you went above and beyond to help someone or made a guest feel welcome. This will show that you’re friendly and approachable, just what they’re looking for!
✨Embrace the Outdoors
As a Touring Warden, you'll be working outside, so express your love for the outdoors during the interview. Share any relevant experiences you have in outdoor settings or how you enjoy spending time in nature. This will highlight your fit for the role and your passion for the environment.
✨Be Ready for Scenario Questions
Prepare for questions that might ask how you would handle specific situations, like dealing with a guest complaint or ensuring safety in the touring area. Think through your responses and practice them, so you can show you’re adaptable and ready for anything that comes your way.