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- Tasks: Lead a vibrant team to create unforgettable dining experiences and ensure top-notch service.
- Company: Join Haven, a dynamic restaurant with a focus on teamwork and guest satisfaction.
- Benefits: Enjoy a competitive salary, up to 10% annual bonus, and opportunities for professional growth.
- Why this job: Be the driving force behind amazing guest experiences and inspire your team to excel.
- Qualifications: Experience in restaurant management and strong leadership skills are essential.
- Other info: Fast-paced environment with plenty of opportunities for training and development.
The predicted salary is between 36000 - 60000 £ per year.
Join our One Great Team here at Haven as a Restaurant Manager! Bring your leadership expertise to deliver outstanding service and unforgettable meals, creating memorable dining experiences for every guest.
As the Restaurant Manager, you will be at the heart of an energetic front of house team, leading with clear direction and plenty of motivation. You will inspire your team to hit their goals and keep up high standards by showing them how it’s done! You will be hands-on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You will also be the driving force behind fantastic guest experiences, continuously improving how we interact and solving any issues that pop up. Plus, you will make sure everything stays safe, compliant, and on point with company policies.
Key Responsibilities- Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
- Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
- Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
- Resource Management: Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.
- Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.
- Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.
- Training and Development: Support team development through ongoing training, mentoring, and creating growth opportunities.
- Proven experience in roles such as Restaurant Manager, General Manager, Front of House Manager, or a similar leadership position.
- Strong leadership and communication skills.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Exceptional customer service and problem-solving abilities.
- Knowledge of health and safety regulations.
- Strong organisational and multitasking skills.
- Experience in budgeting and financial management.
- Flexibility to work evenings, weekends, and holidays.
Restaurant Manager - Haven in Berwick-Upon-Tweed employer: Haven
Contact Detail:
Haven Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Manager - Haven in Berwick-Upon-Tweed
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Restaurant Manager role. You never know who might have the inside scoop on an opening at Haven or elsewhere!
✨Tip Number 2
Get social! Follow Haven on social media and engage with their posts. This not only shows your interest but also helps you stay updated on any job openings or events they might be hosting.
✨Tip Number 3
Prepare for the interview by practising common questions related to team leadership and guest experience. We want you to shine, so think about specific examples from your past roles that showcase your skills and achievements.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our One Great Team at Haven.
We think you need these skills to ace Restaurant Manager - Haven in Berwick-Upon-Tweed
Some tips for your application 🫡
Show Off Your Leadership Skills: When you're writing your application, make sure to highlight your leadership experience. We want to see how you've motivated teams in the past and created a positive atmosphere for guests. Share specific examples that showcase your ability to inspire and guide others!
Focus on Guest Experience: Remember, it's all about the guests! In your application, emphasise your commitment to delivering top-notch service. Talk about how you've tackled guest concerns and improved their experiences. We love hearing about your problem-solving skills and how you create memorable dining moments.
Be Clear About Your Management Style: We’re looking for someone who can manage resources effectively. In your written application, describe your approach to performance management and team development. Let us know how you provide feedback and support your team's growth – we want to see your hands-on style in action!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and get to know you better. Plus, it shows you're keen on joining our One Great Team at Haven. We can't wait to see what you've got!
How to prepare for a job interview at Haven
✨Know Your Stuff
Before the interview, make sure you’re familiar with Haven’s values and what they stand for. Brush up on your knowledge of health and safety regulations, as well as any recent news about the company. This shows that you’re genuinely interested and prepared.
✨Showcase Your Leadership Skills
Be ready to share specific examples of how you've successfully led a team in the past. Think about times when you motivated your team or resolved conflicts. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Customer Service is Key
Prepare to discuss how you’ve handled difficult customer situations. Highlight your problem-solving skills and your ability to maintain a positive atmosphere. Remember, it’s all about creating memorable dining experiences!
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
