At a Glance
- Tasks: Lead a team to create unforgettable swimming and leisure experiences for guests.
- Company: Join a top leisure organisation focused on guest satisfaction.
- Benefits: Enjoy a competitive salary and up to a 10% annual bonus.
- Why this job: Make a real difference in guest experiences while developing your leadership skills.
- Qualifications: Experience in leisure management and strong leadership abilities required.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
A leading leisure organization is seeking an Activities & Pool Manager in Berwick-upon-Tweed. This full-time position involves leading a team to create memorable swimming and leisure experiences while ensuring excellent guest satisfaction.
Responsibilities include:
- Performance management
- Resource oversight
- Compliance with safety regulations
Ideal candidates will have:
- Proven experience in leisure management
- Strong leadership skills
- A commitment to customer service
This role offers up to a 10% annual bonus.
Pool & Activities Manager — Lead Guest Experience in Berwick-Upon-Tweed employer: Haven
Contact Detail:
Haven Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pool & Activities Manager — Lead Guest Experience in Berwick-Upon-Tweed
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure industry, especially those who might know about opportunities at our organisation. A friendly chat can sometimes lead to a foot in the door!
✨Tip Number 2
Prepare for interviews by practising common questions related to guest experience and team leadership. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for creating memorable experiences! During interviews, share specific examples of how you've enhanced guest satisfaction in previous roles. This will help us see your commitment to customer service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Pool & Activities Manager — Lead Guest Experience in Berwick-Upon-Tweed
Some tips for your application 🫡
Show Off Your Experience: When you're writing your application, make sure to highlight your previous experience in leisure management. We want to see how you've led teams and created memorable experiences for guests, so don’t hold back!
Be Specific About Your Skills: Use the job description as a guide and mention your strong leadership skills and commitment to customer service. We love it when candidates can connect their skills directly to what we’re looking for!
Keep It Professional Yet Personal: While we appreciate a friendly tone, remember to keep your application professional. Share a bit about your personality and passion for guest experiences, but stay focused on why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep everything organised and makes sure your application gets the attention it deserves!
How to prepare for a job interview at Haven
✨Know Your Stuff
Before the interview, make sure you’re well-versed in the specifics of leisure management and guest experience. Brush up on safety regulations and any relevant compliance standards. This will show that you’re not just a good fit for the role but also genuinely interested in creating memorable experiences for guests.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about challenges you faced and how you motivated your team to overcome them. This is your chance to demonstrate your strong leadership skills and commitment to customer service, which are key for this role.
✨Engage with the Interviewers
Don’t just answer questions; engage in a conversation! Ask insightful questions about their current activities and pool management strategies. This shows that you’re proactive and genuinely interested in contributing to their success.
✨Bring Your Passion for Guest Experience
Make sure to convey your passion for creating exceptional guest experiences. Share stories or examples from your previous roles where you went above and beyond for customers. This will help you stand out as someone who truly cares about guest satisfaction.