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- Tasks: Welcome guests and ensure they have an unforgettable experience during their stay.
- Company: Exciting holiday resort in Berwick-upon-Tweed with a focus on guest satisfaction.
- Benefits: Flexible hours, competitive pay up to £12.21 per hour, and training provided.
- Why this job: Join a fun team and create memorable moments for guests every day.
- Qualifications: Customer-focused attitude and strong communication skills.
- Other info: Enjoy working outdoors and meet new people in a vibrant environment.
The predicted salary is between 11 - 13 £ per hour.
A holiday resort company is seeking a Guest Experience Team Member in Berwick-upon-Tweed. This role involves greeting guests, addressing their needs with care, and ensuring they have a memorable stay.
Ideal candidates should be customer-focused, have good communication skills, and will receive training. Working outdoors and interacting with guests at the check-in gate is essential.
The position offers flexibility with full-time, part-time, or seasonal work, and pays up to £12.21 per hour.
Guest Experience Host — Make Stays Memorable in Berwick-Upon-Tweed employer: Haven
Contact Detail:
Haven Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Host — Make Stays Memorable in Berwick-Upon-Tweed
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the holiday resort. Understanding their values and what makes them unique will help you connect with the team and show that you're genuinely interested in making stays memorable.
✨Tip Number 2
Practice your communication skills! Since this role is all about interacting with guests, it’s crucial to demonstrate your ability to engage with people. Try role-playing common guest scenarios with friends or family to build your confidence.
✨Tip Number 3
Show off your customer focus! During the interview, share specific examples of how you've gone above and beyond for customers in the past. This will highlight your dedication to creating memorable experiences for guests.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our team. By applying directly on our site, you’ll have access to all the latest opportunities and updates, plus it shows your enthusiasm for the role!
We think you need these skills to ace Guest Experience Host — Make Stays Memorable in Berwick-Upon-Tweed
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see how you connect with guests and make their stays memorable. Don’t be afraid to share a little about yourself and why you’re passionate about customer service.
Tailor Your Application: Make sure to tailor your application to the Guest Experience Host role. Highlight any relevant experience you have in hospitality or customer service. We love seeing how your skills align with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to highlight your key experiences and skills.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Haven
✨Know the Company
Before your interview, take some time to research the holiday resort company. Understand their values, mission, and what makes them unique. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Focus
As a Guest Experience Host, your ability to connect with guests is crucial. Prepare examples from your past experiences where you've gone above and beyond for customers. Highlight your communication skills and how you handle different situations with care and empathy.
✨Practice Outdoor Scenarios
Since the role involves working outdoors and interacting with guests at the check-in gate, think about potential scenarios you might face. Practice how you would greet guests, address their needs, and manage any issues that arise. This will help you feel more confident during the interview.
✨Be Flexible and Open-Minded
The position offers various working arrangements, so be prepared to discuss your availability and willingness to adapt. Show that you're open to full-time, part-time, or seasonal work, and express your enthusiasm for contributing to memorable guest experiences, no matter the schedule.
