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- Tasks: Lead a vibrant team to deliver exceptional food and beverage experiences.
- Company: Join a dynamic company focused on creating memorable guest experiences.
- Benefits: Enjoy up to 10% annual bonus, discounts, and career development opportunities.
- Other info: Flexible hours with a supportive and inclusive work environment.
- Why this job: Be at the forefront of fun pop-up outlets and inspire your team.
- Qualifications: Experience in leadership roles within food service or retail is essential.
The predicted salary is between 30000 - 40000 £ per year.
Join us as our Food & Beverage Outlets Manager and lead a dynamic team in delivering exceptional service and delicious experiences at our vibrant pop-up F&B outlets. In this role, you'll be at the heart of an energetic F&B team, leading with clear direction and plenty of motivation. You'll inspire your team to hit their goals and keep up high standards by showing them how it's done! You'll be hands-on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You'll also be the driving force behind fantastic guest experiences, continuously improving how we interact and solving any issues that pop up, and make sure everything stays safe, compliant, and on point with company policies and brand standards. This role involves managing multiple pop-up outlets including Cooks Fish & Chips, Seaside Treats, and Bertie's Ice Cream.
Key Responsibilities
- Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
- Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
- Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
- Resource Management: Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.
- Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.
- Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.
- Training and Development: Support team development through ongoing training, mentoring, and creating growth opportunities.
Requirements
- Proven experience in roles such as Duty Manager, Store Manager, or a similar leadership role within the food service or retail industry.
- Strong leadership and communication skills.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Exceptional customer service and problem-solving abilities.
- Knowledge of health and safety regulations.
- Strong organisational and multitasking skills.
- Experience in budgeting and financial management.
- Flexibility to work evenings, weekends, and holidays.
What We Offer
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more.
We're committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.
F&B Outlets Manager in Berwick-Upon-Tweed employer: Haven
Contact Detail:
Haven Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Outlets Manager in Berwick-Upon-Tweed
✨Tip Number 1
Network like a pro! Reach out to your connections in the F&B industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Get social! Follow companies you’re interested in on social media and engage with their posts. This can help you get noticed and show your enthusiasm for their brand, which is super important in the F&B world.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios specific to F&B management. Think about how you’d handle guest complaints or motivate your team – being ready will give you a leg up!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace F&B Outlets Manager in Berwick-Upon-Tweed
Some tips for your application 🫡
Show Your Passion for F&B: When writing your application, let your love for food and beverage shine through! Share any relevant experiences that highlight your enthusiasm for creating memorable guest experiences. We want to see how you can bring that energy to our vibrant pop-up outlets!
Highlight Your Leadership Skills: As a potential Food & Beverage Outlets Manager, it's crucial to showcase your leadership abilities. Use specific examples from your past roles where you've motivated a team or tackled challenges head-on. We’re looking for someone who can inspire others and drive performance!
Be Detail-Oriented: Pay attention to the details in your application. Make sure your CV and cover letter are well-structured and free of typos. We appreciate clarity and professionalism, so take the time to present yourself in the best light possible!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to find all the information you need about the role and our company culture. Let’s get your application in and start this exciting journey together!
How to prepare for a job interview at Haven
✨Know Your F&B Basics
Before the interview, brush up on your knowledge of food and beverage trends, especially those relevant to pop-up outlets. Familiarise yourself with the specific outlets mentioned in the job description, like Cooks Fish & Chips and Bertie's Ice Cream, so you can discuss how you would enhance their guest experiences.
✨Showcase Your Leadership Style
Be ready to share examples of how you've successfully led teams in the past. Think about specific situations where you motivated your team or resolved conflicts. This will demonstrate your ability to inspire and manage a dynamic team effectively.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving skills. Prepare a few scenarios where you tackled operational issues or improved service quality. Highlight your approach to ensuring compliance with health and safety regulations while maintaining high standards.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the role and the company culture. Inquire about the training and development opportunities available for the team, or how they measure guest satisfaction. This shows you're not just interested in the position but also in contributing to the team's success.