At a Glance
- Tasks: Ensure safety and security for guests while providing excellent customer service.
- Company: Join Haven's fun and welcoming team dedicated to guest safety.
- Benefits: Competitive pay, discounts, free access to facilities, and career development opportunities.
- Other info: Flexible shifts with a supportive and inclusive work environment.
- Why this job: Be part of a dynamic team where every day brings new challenges and experiences.
- Qualifications: Must hold a valid SIA Door Supervisor license and have strong communication skills.
The predicted salary is between 28500 - 28500 £ per year.
Join our One Great Team here at Haven as a Security Team Member, where you’ll be maintaining a safe & secure environment for our guests, owners and team. We are seeking an energetic and enthusiastic SIA Door Supervisor (DS) licensed Security Team Member to join our fun and welcoming facilities team at Haven! As part of our 24-hour security operation, you’ll be at the heart of creating a safe, relaxed, and enjoyable atmosphere for our guests and team members. If you love working with people, staying active, and where no day is the same, then this could be the perfect role for you!
Key Responsibilities
- Monitor and patrol the holiday park to always ensure safety and security to our guests, owners and team.
- Assist in the management of park access, ensuring only authorised individuals and guests or owners are permitted on site.
- Respond promptly and professionally to any security-related incidents, such as medical emergencies, alarms, or guest concerns.
- Maintain detailed and accurate records of incidents, reporting to management as required.
- Provide friendly and helpful guest experiences, assisting with information on guest queries.
- Collaborate with other team members and park functions to create a safe and enjoyable environment for everyone.
Requirements
- Must hold a valid SIA Door Supervisor (DS) license.
- Previous experience in a security role, preferably within the hospitality or leisure industry, is an advantage.
- Strong communication skills, with the ability to remain calm and professional in challenging situations.
- High attention to detail and excellent observational skills.
- Flexibility to work shifts, including nights, weekends, and bank holidays.
- Commitment to delivering excellent service in line with Haven’s values.
What We Offer
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
Application Process
We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply. To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch. For support or adjustments during the application, contact us at: resourcingteam@bourne-leisure.co.uk
Security Team Member in Ayr employer: Haven
At Haven, we pride ourselves on being an excellent employer, offering a vibrant and inclusive work culture where every team member is valued. As a Security Team Member, you'll enjoy comprehensive training, career development opportunities, and exclusive perks such as discounts on dining and holidays, all while working in a dynamic environment that prioritises safety and guest satisfaction. Join us to be part of a supportive team that fosters personal growth and creates memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Security Team Member in Ayr
✨Tip Number 1
Get to know the company culture! Before your interview, check out Haven's social media and website. This will help you understand their values and how you can fit in as a Security Team Member.
✨Tip Number 2
Practice your responses to common interview questions. Think about how your previous experience relates to the role and be ready to share specific examples of how you've handled security situations in the past.
✨Tip Number 3
Dress the part! Even if the role is active and casual, showing up looking professional can make a great first impression. It shows you take the opportunity seriously and are ready to represent Haven.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you on their radar as they make their decision.
We think you need these skills to ace Security Team Member in Ayr
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We want to see that you're excited about joining our team and creating a safe environment for everyone.
Highlight Relevant Experience:Make sure to mention any previous security roles or experience in hospitality. We love seeing how your background aligns with what we do at Haven, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand.
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and get you started on this exciting journey with Haven.
How to prepare for a job interview at Haven
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Security Team Member. Familiarise yourself with the key tasks like monitoring the park, responding to incidents, and providing excellent guest service. This will help you demonstrate your enthusiasm and suitability for the role.
✨Show Off Your Communication Skills
As a Security Team Member, strong communication is crucial. During the interview, be prepared to discuss how you've effectively communicated in past roles, especially in challenging situations. Use examples that highlight your ability to remain calm and professional while dealing with guests or emergencies.
✨Highlight Your Experience
If you have previous experience in security or hospitality, make sure to bring it up! Talk about specific scenarios where you ensured safety or provided excellent service. This will show that you’re not just a good fit for the role but also that you can hit the ground running.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
