At a Glance
- Tasks: Lead a dynamic team to create unforgettable entertainment experiences for guests.
- Company: Join Haven, a vibrant company dedicated to fun and memorable events.
- Benefits: Attractive pay, career development, discounts, and inclusive work culture.
- Other info: Flexible hours with opportunities for growth and training.
- Why this job: Be at the heart of entertainment, making lasting memories for guests.
- Qualifications: Leadership experience in entertainment and a passion for guest satisfaction.
The predicted salary is between 28800 - 43200 £ per year.
Join our One Great Team here at Haven as an Entertainment Team Manager! If you live for entertainment, thrive on leading teams, and have a passion for curating amazing events and productions, this could be your chance to shine! We’re looking for Entertainment Team Managers who are experienced in multi-venue operations, live shows, and tours, and excited to lead a team of entertainers dedicated to creating unforgettable moments for every guest. As an Entertainment Team Manager, you’ll be at the heart of our entertainment lineup - overseeing organisation, logistics, and daily operations to bring the magic to life! Working with the Head of Activities, you’ll motivate and guide your team to deliver exceptional experiences while continuously raising the bar. This role is all about making memories that last a lifetime… and it just might be the opportunity of a lifetime for you, too!
Key Accountabilities
- Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
- Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
- Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
- Resource Management: Oversee staff scheduling, budgets, and resources to maximise efficiency and meet business needs.
- Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.
- Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.
- Training and Development: Support staff development through ongoing training, mentoring, and creating growth opportunities.
Requirements
- Have previously worked within a leadership capacity, within the entertainment industry.
- Have proven ability to plan and co-ordinate events and productions.
- Possess a thorough knowledge and understanding of leadership attributes.
- Have the ability to cope under pressure and to be flexible in order to adapt to any changes.
- Be able to prioritise and deliver to deadlines.
- Be a high-energy individual with a passion for entertaining.
- Be passionate about delivering an exceptional guest experience.
Our Entertainment Team Managers are required to work 5 or 6 days per week. Hours will include evenings and weekends.
*Successful candidates will be required to provide ‘right to work’ documents to confirm they are 18+ and can legally work in the UK. Additionally, successful candidates will be required to undergo, and satisfactorily complete, an Enhanced DBS check prior to starting work.
What We Offer
- Attractive pay with overtime opportunities.
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Shared Live on accommodation will be provided if required.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
How to Apply
To apply for this role, click apply now and answer a few quick questions, which should take about 5 minutes. Once submitted, if you are shortlisted for this opportunity, a member of our team will reach out to you. If you require any assistance or reasonable adjustments during the application process, please contact us at: equity, and inclusion are at the heart of who we are and what we do. We encourage applications from all backgrounds, communities and industries and we are ready to discuss any reasonable adjustments or flexibility that you may require.
Entertainment Team Manager in Ayr employer: Haven
At Haven, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive work culture where creativity thrives. As an Entertainment Team Manager, you'll enjoy comprehensive training, career development opportunities, and exclusive perks such as discounts on dining and holidays, all while leading a passionate team dedicated to creating unforgettable guest experiences. Join us in a role that not only promises personal growth but also the chance to make lasting memories for our guests in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Entertainment Team Manager in Ayr
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Haven's values and mission. This will help you tailor your answers and show that you're not just a fit for the role, but for the team too.
✨Tip Number 2
Show off your leadership skills! Prepare examples of how you've motivated teams in the past. We want to hear about those unforgettable moments you've created and how you’ve handled challenges like a pro.
✨Tip Number 3
Be ready to discuss your event planning experience! Think of specific events you've coordinated and how you ensured everything ran smoothly. This is your chance to shine and demonstrate your organisational prowess.
✨Tip Number 4
Don’t forget to ask questions! Show your enthusiasm by asking about the entertainment lineup or team dynamics. It’s a great way to engage with the interviewers and show that you’re genuinely interested in the role.
We think you need these skills to ace Entertainment Team Manager in Ayr
Some tips for your application 🫡
Show Your Passion for Entertainment:When you're writing your application, let your love for entertainment shine through! Share specific examples of events or productions you've been involved in and how they made a difference. We want to see that spark!
Highlight Your Leadership Skills:As an Entertainment Team Manager, you'll be leading a team, so make sure to showcase your leadership experience. Talk about how you've motivated teams in the past and any challenges you've overcome. We love a good story!
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to match the job description. Use keywords from the posting to show us you understand what we're looking for. It’ll make you stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s quick and easy, and it helps us keep track of your application. Plus, you’ll get to answer a few fun questions that help us get to know you better!
How to prepare for a job interview at Haven
✨Know Your Entertainment Stuff
Make sure you brush up on your knowledge of the entertainment industry, especially in multi-venue operations and live shows. Be ready to discuss your past experiences and how they relate to the role of an Entertainment Team Manager.
✨Show Off Your Leadership Skills
Prepare examples that showcase your leadership abilities. Think about times when you motivated a team or resolved conflicts. This is your chance to demonstrate how you can lead and inspire others to create unforgettable guest experiences.
✨Be Guest-Centric
Since guest satisfaction is key, come prepared with ideas on how to enhance the guest experience. Share any innovative strategies you've implemented in the past to ensure guests leave with lasting memories.
✨Problem-Solving Mindset
Expect questions about how you handle operational issues. Prepare to discuss specific challenges you've faced and how you resolved them. Highlight your ability to think on your feet and adapt to changing situations.
