At a Glance
- Tasks: Scoop and serve delicious ice creams, creating smiles with every treat.
- Company: Join the fun team at Haven, where joy is our mission!
- Benefits: Earn up to £12.71/hour, enjoy discounts, and access exclusive perks.
- Other info: Flexible shifts available, with great career development opportunities.
- Why this job: Be part of memorable moments while working in a vibrant environment.
- Qualifications: Customer service skills and a friendly attitude are key.
The predicted salary is between 12 - 12 € per hour.
Join our One Great Team here at Haven as a Bertie's Ice Cream Team Member, where you’ll be at the heart of creating memorable moments for our guests, one scoop at a time. In this role, you’ll add a sprinkle of joy by crafting tasty ice creams and dreamy sundaes, serving up smiles with every treat!
Key Responsibilities- Scoop, prepare, and serve delicious ice creams and sundaes, ensuring each treat is beautifully presented.
- Provide a warm, welcoming experience, assisting guests with flavour choices and providing helpful answers about menu items.
- Maintain cleanliness and organisation across the counter, service areas, and seating spaces, upholding high hygiene standards.
- Collaborate with the team to ensure smooth service and create a positive, enjoyable atmosphere for our guests.
- Previous experience as an Ice Cream Assistant is a plus, but not essential.
- Experience in a customer-facing or food service role is beneficial.
- Strong guest service skills and a positive, friendly attitude.
- Ability to work flexible shifts, including weekends and holidays as required.
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply. To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch.
For support or adjustments during the application, contact us at: resourcingteam@bourne-leisure.co.uk
Ice Cream Assistant in Alloway employer: Haven
Join Haven as a Bertie's Ice Cream Team Member and be part of a vibrant team dedicated to creating joyful experiences for our guests. With a focus on inclusivity and support, we offer comprehensive training, career development opportunities, and exclusive perks such as discounts on dining and holidays. Working here means being in a fun, dynamic environment where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Ice Cream Assistant in Alloway
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Haven and Bertie's Ice Cream. Understanding their values and what makes them tick will help you connect during the chat.
✨Tip Number 2
Practice your guest service skills! Since this role is all about creating memorable moments for guests, think of ways you can showcase your friendly attitude and how you’d handle different customer scenarios.
✨Tip Number 3
Dress the part! When you show up for your interview, wear something that reflects the fun and vibrant atmosphere of an ice cream shop. It’ll help you stand out and show you’re ready to scoop up some joy!
✨Tip Number 4
Don’t forget to apply through our website! It’s the quickest way to get your application in front of us, and we love seeing candidates who take that extra step to engage with our team directly.
We think you need these skills to ace Ice Cream Assistant in Alloway
Some tips for your application 🫡
Be Yourself:When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and positive attitude that fits perfectly with our team.
Highlight Relevant Experience:Even if you haven't worked as an Ice Cream Assistant before, share any customer service or food-related roles you've had. We love seeing how your past experiences can bring joy to our guests!
Keep It Neat and Tidy:Just like we maintain cleanliness at Bertie's, make sure your application is well-organised and free of typos. A tidy application reflects your attention to detail, which is super important in our role.
Apply Through Our Website:We encourage you to apply directly through our website for a smooth process. It’s quick and easy, and you’ll be one step closer to joining our One Great Team!
How to prepare for a job interview at Haven
✨Know Your Ice Cream Flavours
Familiarise yourself with the different ice cream flavours and toppings offered by Bertie's. Being able to confidently discuss the menu and suggest combinations will impress your interviewers and show your enthusiasm for the role.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Whether it’s a time you went above and beyond for a guest or handled a tricky situation, sharing these stories will highlight your friendly attitude and ability to create memorable experiences.
✨Emphasise Teamwork
Since this role involves collaborating with others, think of instances where you’ve worked well in a team. Discuss how you contribute to a positive atmosphere and ensure smooth service, as this will resonate with the interviewers looking for a team player.
✨Dress for Success
Even though it’s an ice cream shop, first impressions matter! Dress smart-casual for your interview to show that you take the opportunity seriously. A neat appearance reflects your professionalism and respect for the role.
