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- Tasks: Lead a vibrant team to create unforgettable swimming and activity experiences for guests.
- Company: Join a fun, inclusive leisure company that values teamwork and guest satisfaction.
- Benefits: Enjoy competitive pay, bonuses, discounts, and career development opportunities.
- Other info: Flexible hours with training and support for your growth.
- Why this job: Make a splash in your career while inspiring others and enhancing guest experiences.
- Qualifications: Experience in leadership roles within sports, leisure, or hospitality is essential.
The predicted salary is between 30000 - 40000 £ per year.
Position: Activities & Pool Manager
Type: Full-Time / Permanent
Bonus: Up to 10% Annual Bonus
We can provide on-site accommodation, subject to availability and T&Cs.
Bring your leadership skills to the poolside as the Activities & Pool Manager, where you'll ensure every guest makes a splash with memorable swimming experiences and action-packed activities. In this role, you'll be at the heart of an energetic Activities & Leisure team, leading with clear direction and plenty of motivation. You'll inspire your team to hit their goals and keep up high standards by showing them how it’s done! You'll be hands-on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You'll also be the driving force behind fantastic guest experiences, continuously improving how we interact and solving any issues that pop up. Plus, you'll make sure everything stays safe, compliant, and on point with company policies.
Key Responsibilities
- Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
- Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
- Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
- Resource Management: Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.
- Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.
- Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.
- Training and Development: Support team development through ongoing training, mentoring, and creating growth opportunities.
Requirements
- Proven experience in roles such as Swimming Pool Manager, Activities & Leisure Manager, or a similar leadership position in Sports, Leisure or Hospitality.
- PPO and SPTO certificates essential.
- Strong leadership and communication skills.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Exceptional customer service and problem-solving abilities.
- Knowledge of health and safety regulations.
- Strong organisational and multitasking skills.
- Experience in budgeting and financial management.
- Flexibility to work evenings, weekends, and holidays.
This opportunity requires the new candidate to undergo, and satisfactorily complete, an Enhanced DBS check prior to starting work.
What We Offer
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
How to Apply: We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply. To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch. For support or adjustments during the application, contact us at:
Activities & Pool Manager - Somerset, TA8 1LA employer: Haven
Contact Detail:
Haven Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Activities & Pool Manager - Somerset, TA8 1LA
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your leadership skills and experience align with the role of Activities & Pool Manager, so you can impress them with your confidence.
✨Tip Number 3
Show off your problem-solving skills! Be ready to share examples of how you've tackled challenges in previous roles. This will demonstrate your ability to handle the fast-paced environment and keep everything running smoothly.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions prepared. This shows your enthusiasm for the role and helps you figure out if the company is the right fit for you. And remember, apply through our website for the best chance!
We think you need these skills to ace Activities & Pool Manager - Somerset, TA8 1LA
Some tips for your application 🫡
Show Your Leadership Skills: Make sure to highlight your leadership experience in your application. We want to see how you've motivated teams and driven performance in previous roles, especially in leisure or hospitality settings.
Focus on Guest Experience: Since guest satisfaction is key, share examples of how you've improved service or resolved issues in the past. We love hearing about your problem-solving skills and how you create a welcoming atmosphere!
Be Clear and Concise: When filling out your application, keep it clear and to the point. We appreciate straightforward answers that showcase your skills and experiences without unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application, and we can’t wait to hear from you. Plus, if you need any help during the process, just reach out!
How to prepare for a job interview at Haven
✨Know Your Stuff
Before the interview, make sure you’re familiar with the key responsibilities of the Activities & Pool Manager role. Brush up on your knowledge of health and safety regulations, budgeting, and performance management. This will show that you’re serious about the position and ready to hit the ground running.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you successfully led a team or improved guest satisfaction. Be ready to discuss how you motivate your team and tackle challenges. This is your chance to demonstrate your leadership style and how it aligns with the company’s values.
✨Be Guest-Focused
Since guest experience is a top priority, think of ways you’ve enhanced customer service in previous roles. Share specific stories about how you resolved issues or created memorable experiences for guests. This will highlight your commitment to providing excellent service.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, training opportunities, or how success is measured in this role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.