At a Glance
- Tasks: Lead and manage fun activities and swimming pools at Haggerston Castle Holiday Park.
- Company: Join Haven, part of the award-winning Bourne Leisure family with 39 seaside locations.
- Benefits: Enjoy free leisure access, discounts on food, and fantastic perks with national brands.
- Why this job: Be part of a supportive team culture that values your growth and guest satisfaction.
- Qualifications: Experience in managing teams and operations; training provided for specific qualifications.
- Other info: Flexible working hours, including evenings and weekends, with a focus on diversity and inclusion.
The predicted salary is between 28800 - 43200 £ per year.
Join our team at Haggerston Castle Holiday Park in Berwick- Upon- Tweed on the shores of Northumberland with its beautiful beaches and lots of Haven fun. Beal, Near Berwick-upon-Tweed, Northumberland TD15 2PA GBR Job Details Come and join our One Great Team here at Haven as an Activities & Pool TeamManager! As part of our full time, permanent Activities &Leisure Leadership Team, you will… – Oversee the day-to-day operation of our many onsite activities and swimming pools, followingstandard operating procedures ensuring a safe and secure environment for all – Deliver our performance targets against budget, managestock, margin and cost control – Complete relevant administrative tasks including teamRota’s, Safety and Legislative compliance checks – Drive continuous improvement, provide solutions to issuesand set goals for growth – Lead and coach the team ensuring they work productively anddevelop professionally – Engage and inspire the team to always be Guest obsessed – Effectively recruit and train new team What’s In It For You? – Free use of our Leisure Facilities, including swimming pool – Up to 50% Discount off food on Park and 20% discount in our shops – Opportunity to use our Corporate Box at the O2 Arena – Fantastic Discounts with many national Brands & Retailers – 20% Discount to you, your family & friends across Haven & Warner Leisure Hotels – Reward & Recognition Schemes – Training and development opportunities including fully funded qualifications – Fantastic Health, Mind & Money Support Programme – Enhanced family friendly policies and pay* (eligibility criteria applied) Salary: Competitive plus Benefits, and the opportunity to earn up to 10% Annual Bonus Experience and Qualifications You may already be a Leisure Manager,Swimming Pool Manager or Sports & Activities Manager which is great.Or maybe you’re an experienced Assistant Manager or Deputy Manager looking forthe next step! All we are looking for is… – Proven experience leading large teams in an Activities & Leisure or similar environment – Experience in managing operations, performance, resourcesand cost control – Can confidently deal with Guest concerns and resolveproblems – Excellent communication, organisational and leadershipskills – Strong decision-making ability It would be great if you held the below qualifications butdon’t worry if you don’t, we can provide the training and support required! – Pool Plant Operator (PPO) – Swimming Pool Technician Operator (SPTO) Who are we? We’re part of an award-winning Bourne Leisure family,which includes Haven & Warner Hotels. We have 9,000 fantastic team membersand 39 beautiful seaside locations and our HQ based in Hemel Hempstead. What’s it like to work with us? Working with us isultimately defined by our exceptional people and teams. At Haven, we take pridein our Breath of Fresh Air culture, which focuses on valuing and supportingevery team member. We prioritise openness and transparency in our interactionsallowing our team members to be their authentic selves. This opportunity requires the successful candidate toundergo, and satisfactorily complete, an Enhanced DBS check prior to startingwork. We aim to offer flexibilitywhere we can, our Team Managers working hours are usually 45 hours per weekover 5 days and could include evenings and weekends. We would love to hear from you If you would like to apply for this role, click apply now. We willask you a few questions which may take around 5 minutes, then click submit andone of the Team will be in touch. What can you expectduring the recruitment process? When invited to meet with us, you will have aninterview and either a practical assessment or a skills test, depending on therole. If you require any support or reasonable adjustments to help you performat your best during this process, please let us know. Diversity, equity, and inclusion areat the heart of who we are and what we do. Our commitment to these values isunwavering and they are central to our mission. We encourage applications fromall backgrounds, communities and industries and we are happy to discuss anyreasonable adjustments or flexibility that you may require, including whether arole can be part-time or a job-share. We genuinely care about everycandidate’s experience during the recruitment process and are here to providesupport where we can. If you require any assistance or reasonable adjustmentswhile applying, please don’t hesitate to reach out to us at
Activities & Leisure Manager - Haggerston Castle Holiday Park employer: Haven
Contact Detail:
Haven Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Activities & Leisure Manager - Haggerston Castle Holiday Park
✨Tip Number 1
Familiarize yourself with the specific activities and leisure offerings at Haggerston Castle Holiday Park. Understanding what makes this location unique will help you engage with the interviewers and demonstrate your enthusiasm for the role.
✨Tip Number 2
Highlight your leadership experience in managing teams, especially in leisure or hospitality settings. Be prepared to share specific examples of how you've motivated and developed team members in previous roles.
✨Tip Number 3
Showcase your problem-solving skills by preparing examples of how you've effectively dealt with guest concerns or operational challenges in the past. This will illustrate your ability to maintain a guest-obsessed approach.
✨Tip Number 4
Research the company culture at Haven and be ready to discuss how your values align with theirs. Emphasizing your commitment to teamwork and openness will resonate well with the hiring team.
We think you need these skills to ace Activities & Leisure Manager - Haggerston Castle Holiday Park
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing teams and operations within leisure or similar environments. Emphasize any leadership roles you've held and specific achievements that demonstrate your ability to meet performance targets.
Craft a Compelling Cover Letter: In your cover letter, express your passion for guest engagement and team development. Mention specific examples of how you've successfully led teams and improved operational efficiency in previous roles.
Highlight Relevant Qualifications: If you have qualifications like Pool Plant Operator (PPO) or Swimming Pool Technician Operator (SPTO), be sure to mention them. If not, express your willingness to undergo training and highlight any related certifications you may have.
Showcase Your Problem-Solving Skills: Provide examples in your application of how you've effectively dealt with guest concerns and resolved issues in past positions. This will demonstrate your strong decision-making abilities and commitment to guest satisfaction.
How to prepare for a job interview at Haven
✨Show Your Leadership Skills
As a potential Activities & Leisure Manager, it's crucial to demonstrate your leadership abilities. Share specific examples of how you've successfully led teams in the past, focusing on how you inspired and motivated them to achieve their goals.
✨Understand the Operations
Familiarize yourself with the day-to-day operations of activities and leisure management. Be prepared to discuss how you would ensure safety and compliance while managing resources effectively, as this is a key part of the role.
✨Guest-Centric Approach
Highlight your experience in dealing with guest concerns and resolving issues. Show that you understand the importance of a guest-obsessed culture and how you would foster this within your team.
✨Prepare for Practical Assessments
Since the interview may include a practical assessment or skills test, practice relevant scenarios that showcase your operational management skills. This could involve mock situations where you need to make quick decisions or manage a team effectively.