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- Tasks: Lead the reception team, manage appointments, and ensure top-notch customer service.
- Company: A caring veterinary practice in Great Yarmouth with a focus on client experience.
- Benefits: Competitive salary based on skills, plus a supportive work environment.
- Why this job: Join a passionate team and make a difference in pet care and client satisfaction.
- Qualifications: Previous receptionist experience and strong communication skills required.
- Other info: Ideal for those who thrive in a fast-paced, empathetic environment.
The predicted salary is between 24000 - 36000 £ per year.
A veterinary practice in Great Yarmouth is seeking a Head Receptionist to manage the Receptionist team and ensure excellent customer service.
Responsibilities include:
- Creating team rotas
- Handling appointments
- Supporting recruitment efforts
Ideal candidates will have previous receptionist experience and strong communication skills, with a focus on client empathy. The role requires resilience, a positive attitude, and proficiency in Microsoft Office. The position offers a competitive salary based on skills and experience.
Veterinary Front Desk Lead | Team Rota & Client Experience in Great Yarmouth employer: Haven Veterinary Surgeons
Contact Detail:
Haven Veterinary Surgeons Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Front Desk Lead | Team Rota & Client Experience in Great Yarmouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the veterinary field and let them know you're on the hunt for a role. Sometimes, a friendly chat can lead to opportunities that aren't even advertised.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and skills.
✨Tip Number 3
Show off your personality! When you get the chance to meet the team, let your enthusiasm shine through. A positive attitude and genuine interest in the role can make a lasting impression.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and keeps you fresh in their minds.
We think you need these skills to ace Veterinary Front Desk Lead | Team Rota & Client Experience in Great Yarmouth
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous receptionist experience in your application. We want to see how your skills can translate into managing our team and providing top-notch customer service.
Communicate with Empathy: Since client empathy is key for this role, let your personality shine through in your written application. Share examples of how you've handled client interactions in the past, showing us your understanding and care.
Be Organised: As you'll be creating team rotas and handling appointments, demonstrate your organisational skills in your application. A clear and structured application will show us that you can manage tasks efficiently.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Haven Veterinary Surgeons
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Head Receptionist. Familiarise yourself with managing team rotas, handling appointments, and the importance of client empathy in a veterinary setting. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
Since strong communication is key for this position, prepare examples of how you've effectively communicated with clients and team members in previous roles. Think about times when you resolved conflicts or provided exceptional customer service, as these stories will highlight your suitability for the job.
✨Demonstrate Resilience and Positivity
The veterinary environment can be challenging, so be ready to discuss how you've handled stressful situations in the past. Share specific instances where your resilience and positive attitude made a difference, whether it was during busy periods or dealing with difficult clients.
✨Brush Up on Microsoft Office Skills
As proficiency in Microsoft Office is required, take some time to review the software, especially Excel and Word. Be prepared to discuss how you've used these tools in your previous roles, whether for scheduling, reporting, or communication, to show that you're ready to hit the ground running.
