At a Glance
- Tasks: Manage properties, ensuring maintenance and tenant satisfaction while building strong community relationships.
- Company: Haven Rise Shelter Limited, a dedicated housing provider in London.
- Benefits: Generous salary, real responsibility, and opportunities for personal growth.
- Other info: Join a supportive team focused on making a difference in the community.
- Why this job: Make a meaningful impact by providing safe homes for families in need.
- Qualifications: 1+ year in property management and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Haven Rise is a registered housing provider delivering temporary accommodation and lettings across London. We work in partnership with local authorities to provide safe, dignified homes for households who need them most.
The Role
As Property Manager, you'll be the person who keeps our homes — and the people in them — looked after. You'll own the day‑to‑day running of our portfolio: maintenance, move‑ins, compliance, and the relationships that hold it all together.
- Maintenance & property condition
- Log, triage and resolve maintenance issues end-to-end
- Brief contractors, obtain quotes, and chase work through to sign-off
- Carry out routine inspections and keep accurate property records
- Coordinate void turnarounds so homes are re-let quickly and to standard
- Tenant experience
- Run smooth, welcoming move‑ins and inductions
- Be the first point of contact for tenant queries — by phone, email and in person
- Handle difficult conversations with empathy and professionalism
- Support tenants to settle in and sustain their tenancy
- Tenancy set-up
- Set up utilities (gas, electric, water) and council tax from day one
- Register tenants with the relevant local authority and keep records current
- Prepare tenancy paperwork and ensure everything is signed and filed
- Compliance & licensing
- Keep every property fully compliant — gas safety, EICRs, EPCs, fire safety, HHSRS
- Manage selective and HMO licensing across multiple boroughs
- Prepare for and pass local authority inspections
- Maintain accreditation standards (PRS, ARLA, registered provider obligations)
- Partnerships & network
- Build strong working relationships with council housing teams, procurement officers and support partners
- Manage a reliable network of contractors and suppliers
- Represent Haven Rise professionally in every external interaction
Who You Are
- At least 1 year of experience in property management, lettings, social housing, or temporary accommodation
- Calm under pressure — can hold a difficult call and leave the tenant feeling heard
- Highly organised, with a track record of following through and closing the loop
- Strong working knowledge of London — boroughs, council tax, utilities, and the realities of TA in the capital
- Confident communicator, both written and verbal
- Comfortable with email, spreadsheets, and property/CRM systems
- Full UK right to work; driving licence preferred
Nice to Have
- Experience working directly with local authority housing teams
- Familiarity with HMO licensing and housing health & safety standards
- ARLA Propertymark qualification (or working towards)
- Hebrew or another second language
What We Offer
- Generous salary, dependent on experience
- Real responsibility — own your portfolio from day one
- Meaningful work — every home you manage changes a family's life
- Supportive team — small, direct, and invested in your growth
- Room to grow as Haven Rise grows
Property Manager in London employer: Haven Rise Shelter
Haven Rise Shelter Limited is an exceptional employer, offering a supportive and hands-on work culture where every team member plays a vital role in providing safe homes for those in need across London. As a Property Manager, you will enjoy real responsibility from day one, with opportunities for personal and professional growth within a small, dedicated team that values your contributions and invests in your development. Join us to make a meaningful impact in the community while enjoying a generous salary and the chance to shape the future of our housing services.
StudySmarter Expert Advice🤫
We think this is how you could land Property Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the property management scene. Attend local events, join online forums, and don’t be shy about reaching out to current Property Managers on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience in handling maintenance issues and tenant relations. Share specific examples of how you've made a difference in previous roles — it’ll make you stand out from the crowd.
✨Tip Number 3
Be proactive! If you see a job listing that catches your eye, don’t just wait for the application window to open. Reach out directly to the hiring manager or team at Haven Rise through our website. A friendly message expressing your interest can go a long way!
✨Tip Number 4
Prepare for interviews by brushing up on your knowledge of London’s housing regulations and compliance standards. Being well-versed in these areas will show that you’re serious about the role and ready to hit the ground running from day one!
We think you need these skills to ace Property Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Property Manager role. Highlight your experience in property management, lettings, or social housing, and don’t forget to mention any relevant qualifications or skills that match what we’re looking for.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about providing safe homes and how your experience aligns with our mission at Haven Rise. Keep it personal and engaging!
Showcase Your Communication Skills:As a Property Manager, communication is key. In your application, demonstrate your ability to handle difficult conversations with empathy and professionalism. Share examples of how you've successfully managed tenant queries in the past.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Haven Rise Shelter
✨Know Your Stuff
Make sure you brush up on property management basics, especially in relation to temporary accommodation and social housing. Familiarise yourself with local authority processes and compliance standards, as these will likely come up during the interview.
✨Show Empathy
As a Property Manager, you'll be dealing with tenants who may be going through tough times. Prepare examples of how you've handled difficult conversations in the past, showcasing your ability to listen and respond with empathy and professionalism.
✨Demonstrate Organisation Skills
Bring along examples of how you've managed multiple tasks or projects simultaneously. Highlight your organisational skills by discussing how you keep track of maintenance issues, tenant queries, and compliance records efficiently.
✨Build Relationships
Think about how you can demonstrate your ability to build strong working relationships. Be ready to discuss any previous experiences where you've collaborated with contractors, local authorities, or support partners, and how that contributed to successful outcomes.
