At a Glance
- Tasks: Create a welcoming atmosphere for Holiday Homeowners and provide top-notch service.
- Company: Join Haven's vibrant team at Seton Sands Holiday Village.
- Benefits: Earn up to £12.71 per hour, enjoy discounts, and access free facilities.
- Other info: Flexible hours with opportunities for career growth and training.
- Why this job: Be the friendly face that makes owners feel at home and part of a community.
- Qualifications: Customer service skills are a plus; must be 18+ to serve alcohol.
The predicted salary is between 12.71 - 12.71 £ per hour.
Join our One Great Team at Haven as an Owners Lounge Team Member, where you’ll help create a relaxed, welcoming, and high-quality experience exclusively for our Holiday Homeowners. This role is all about great service, familiar faces, and creating a comfortable social space that owners love returning to. We’re on the hunt for a friendly, upbeat Owners Team Member to bring some fun and flavour to our team! In this role, you’ll be the face of our Owners Venue.
Key Responsibilities
- Greet Holiday Homeowners warmly and provide attentive, personalised service
- Take and prepare drinks orders, including beers, wines, spirits, and simple cocktails
- Take and serve food orders, working closely with our kitchen team
- Maintain a clean, organised, and well-presented bar and lounge area
- Build rapport with owners, helping to create a friendly, community feel
- Support owner events and social activities, including setting up, serving, and ensuring events run smoothly
- Work collaboratively with other departments across the park when required to support owner experiences and operational needs
- Work closely with the team to ensure smooth day-to-day lounge operations
- Follow all responsible alcohol service and health & safety guidelines
Requirements
- Previous experience in a bar, hospitality, or customer-facing role is beneficial but not essential
- Applicants must meet the minimum legal age of 18 to sell alcohol
- A friendly, professional, and customer-focused approach
- Confident communicator who enjoys building positive relationships
- Able to work calmly and efficiently in a relaxed but service-led environment
- Flexible availability, including evenings, weekends, and holidays
What We Offer
- An inclusive, supportive work environment
- Comprehensive training and ongoing support
- Career development opportunities, including fully funded qualifications
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.
Owners Lounge Team Member NEW Posted today Port Seton Seton Sands Holiday Village employer: Haven Leisure
Haven Leisure provides a supportive work culture with a focus on professional development and team excellence. Employees enjoy a hybrid work model and the opportunity to engage with senior leadership, making it an attractive employer in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Owners Lounge Team Member NEW Posted today Port Seton Seton Sands Holiday Village
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Haven Leisure. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Haven Leisure
Don't be shy about reaching out to Haven Leisure directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Owners Lounge Team Member NEW Posted today Port Seton Seton Sands Holiday Village
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Haven Leisure and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Haven Leisure
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
