Helping every family feel seen, heard and supported.
At Haven House Children's Hospice, we believe every child and family should have access to compassionate, high-quality care, regardless of culture, language, faith or background. We're looking for a warm, compassionate and proactive Community and Cultural Link Worker to help us reach and support families across Northeast London and beyond.
Reporting To: Family Support & Transition Lead
Hours: 35 hours per week (flexible working options available)
Location: Based at The White House, Woodford Green
About the role
- Build trusting relationships with children, young people and families.
- Help families access Haven House services and navigate health, education and social care systems.
- Provide practical support, advocacy and signposting.
- Develop links with community groups, schools, faith organisations and local partners.
- Promote culturally sensitive and inclusive care.
- Reduce barriers to access and help address health inequalities.
- Encourage families to have a voice in shaping our services.
- Support early identification of concerns and contribute to safeguarding and family wellbeing.
Who we're looking for
- Is passionate about supporting children and families.
- Understands the importance of inclusion, equality and cultural awareness.
- Can build trust and strong relationships with diverse communities.
- Has excellent communication and listening skills.
- Works well independently and as part of a multidisciplinary team.
- Is organised, compassionate and values led.
- Shares our commitment to safeguarding and family‑centred care.
Why join Haven House
At Haven House, you'll be part of a passionate and supportive team providing specialist care and support to babies, children, young people and their families. We are committed to improving equity and access, ensuring that every family feels welcomed, understood and valued. You'll have opportunities for training, development and flexible working, while making a real difference to families living with serious and life‑limiting conditions.
Benefits
- 27 days' annual leave
- Pension scheme (company matches contribution up to 7%)
- Free onsite parking
- Employee Assistance Programme
- Eye care voucher scheme
- Cycle to work scheme
- Interest free season ticket loan
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.
