At Haven House, we support children and young people with life-limiting and life-threatening conditions, alongside their families. We are looking for an experienced nurse or allied health professional to lead our governance, quality and patient safety work, helping us deliver the best possible care. This is a senior leadership role within our Care Directorate, working closely with the Director of Clinical Services and teams across the hospice. You will lead our governance and assurance systems, support continuous CQC readiness and ensure that learning leads to meaningful, lasting improvements in practice. The voices and experiences of children, young people and families will be central to your work. You will bring together feedback, incident learning, audit findings and service outcomes to understand where we are doing well, where we need to improve and whether our actions are making a difference. You will lead the Governance and Education Team, with responsibility for patient safety, risk management, clinical audit, quality improvement, policy oversight and regulatory assurance. You will provide clear reporting to the Director of Clinical Services and, through the Director, to senior leaders and Trustees. You will also deputise for the Director of Clinical Services within agreed responsibilities and participate in the senior on-call rota. There is scope to take on Registered Manager responsibilities in future, subject to organisational requirements, mutual agreement and CQC registration.
You will bring:
- Experience in children's services, hospice care, palliative care or complex healthcare.
- Experience of CQC compliance and inspection preparation.
- Experience of leading governance, risk management and assurance systems.
- Working knowledge of PSIRF and experience of leading patient safety responses and organisational learning.
- Experience of leading multidisciplinary teams, clinical audit and quality improvement.
We are looking for someone who is approachable, collaborative and confident in their professional judgement. You will be able to support colleagues, ask difficult questions, follow through on agreed actions and escalating concerns clearly when needed.
As an employee you will be entitled to the following range of benefits:
- Flexible working
- 27 days' annual leave or an Agenda for Change allowance recognising continuous NHS service
- NHS pension if applicable or Pension scheme (company matches contribution up to 7%)
- Free onsite parking
- Employee Assistance Programme
- Eye care voucher scheme
- Cycle to work scheme
- Blue Light Card discount scheme
- Life Cover at 2x salary if applicable
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Head of Governance, Quality and Patient Safety in City of London employer: Haven House Children’s Hospice
Haven House Children's Hospice is an exceptional employer, offering a nurturing environment for nurses to thrive in their careers while making a meaningful impact on the lives of children and families. With a strong commitment to professional development, our team benefits from advanced clinical training and support, all within the serene setting of our woodland hospice in Woodford Green. Enjoy competitive salaries, flexible working hours, and a range of employee benefits, including NHS pension retention and free on-site parking, as you join us in delivering compassionate care.
Contact Details:
Haven House Children’s Hospice Recruitment Team
