At a Glance
- Tasks: Lead transformative care projects for children and families in a dynamic hospice environment.
- Company: Haven House Children's Hospice, dedicated to exceptional and compassionate care.
- Benefits: Join a passionate team making a real difference in children's lives.
- Other info: Collaborative culture focused on innovation, quality, and family engagement.
- Why this job: Shape the future of children's hospice care and drive impactful change.
- Qualifications: Experience in leading complex programmes and a background in healthcare.
The predicted salary is between 40000 - 50000 £ per year.
Join us in shaping the future of children's hospice care. At Haven House Children's Hospice, we believe every child and family deserves exceptional, compassionate and responsive care. As we continue to grow, develop our services and strengthen our partnerships across the health system, we are looking for an experienced and delivery-focused leader to join our Care Directorate. This is an exciting opportunity for someone who enjoys turning plans into reality.
Working directly with the Director of Clinical Services and alongside operational leads, you will provide hands‑on leadership across multiple programmes and projects, helping to ensure that service developments are implemented safely, effectively and with families at the centre. This is not a traditional project management role. We are looking for someone who understands healthcare, can navigate complexity and has the ability to maintain momentum and deliver change within busy clinical environments.
Main duties of the job
- Key Programme Areas
- Service Expansion and Transformation: Coordinate delivery of major service developments and transformation programmes across the Care Directorate during a period of organisational growth and system integration.
- Clinical Pathways and Care Coordination: Coordinate implementation of integrated pathways, MDT working and coordinated models of care across hospice, community and hospital services.
- Operational Delivery and Programme Oversight: Maintain oversight of concurrent workstreams, supporting delivery against agreed priorities, tracking progress, risks and operational dependencies.
- Governance, Quality and Compliance: Support implementation of governance, quality improvement and regulatory priorities including CQC readiness, operational assurance and policy implementation.
- Digital Systems and Service Development: Support implementation of digital systems, reporting and service improvement initiatives.
- Family Experience, Access and Equity: Support programmes focused on improving family engagement, equitable access and responsiveness of services.
About us
Haven House Children's Hospice provides specialist care and support to babies, children and young people with life‑limiting and life‑threatening conditions, and to their families. We are ambitious about the future and committed to ensuring that children and families receive outstanding, compassionate and innovative care. Our values are at the heart of everything we do – compassionate, professional, respectful and safe.
Job responsibilities
- Main Duties and Responsibilities
- Delivery and Programme Coordination: Lead programme delivery across multiple complex Care workstreams, ensuring implementation against agreed priorities, timescales, governance requirements and operational objectives.
- Maintain oversight of progress, dependencies, risks and operational impacts across concurrent workstreams.
- Support workstreams to move from planning into implementation and embedded practice, working alongside operational leads to maintain delivery momentum.
- Provide implementation oversight and assurance reporting to senior leadership regarding delivery progress, risks, dependencies and operational impact.
- Support the operational delivery of strategic service developments and transformation initiatives across the Care Directorate.
- Operational Coordination: Coordinate implementation activity across Care teams including nursing, therapies, family support and operations.
- Work closely with Heads and Leads to maintain momentum and resolve operational challenges.
- The role will work within existing operational and clinical leadership structures, supporting delivery while operational accountability remains with the relevant service leads.
- Develop and maintain effective working relationships across internal and external stakeholders to maintain alignment, delivery momentum and operational coordination.
- Implementation and Service Development: Lead the implementation of new and expanded services and projects across Care.
- Support operational readiness across workforce, processes and systems to enable safe implementation.
- Monitor and report progress against agreed priorities, actions and KPIs.
- Contribute to continuous service improvement, change management and embedding of new models of care.
- Risk Management and Escalation: Identify risks, delays and capacity gaps impacting delivery.
- Escalate risks, delays or barriers in a timely and structured way to Care Leads, Head of Clinical Services and Quality, and Director of Clinical Services.
- Coordinate mitigation planning and recovery action plans in collaboration with operational leads to maintain safe and effective service delivery.
- Data and Reporting: Use operational data to track delivery, highlight risks and support decision‑making.
- Ensure data collection aligns with agreed KPIs and service priorities.
- Prepare and contribute to reporting for internal governance and senior leadership as required.
- Governance and Quality: Support implementation of service developments in line with organisational governance, safety and quality standards.
- Contribute to maintaining safe, effective and well‑led services during expansion.
General Requirements
- To behave at all times in line with Haven House values and behaviours.
- To attend staff meetings, training and supervision as required.
- To uphold privacy, dignity and respect for children, families and colleagues and to actively promote equality, diversity and inclusion.
Person Specification
- Personal Qualities
- Visible and credible clinical leader
- Calm, resilient and solution‑focused
- Values‑led with strong professional integrity
- Commitment to safeguarding and equality
- Flexible and responsive to service need
- Experience
- Significant experience leading complex implementation programmes, service developments or operational workstreams
- Experience of working across multidisciplinary teams and influencing senior stakeholders
- Experience of managing competing operational priorities within complex care environments
- Experience of risk management, governance and operational assurance processes
- Ability to analyse operational data and translate this into delivery planning and service improvement actions
- Demonstrable ability to work autonomously and exercise professional judgement
- Experience in children's services, palliative care or community health
- Skills and Abilities
- Delivery-focused and action-oriented
- Able to work at pace while maintaining attention to detail
- Confident working across teams and managing competing priorities
- Pragmatic, solutions-focused and resilient
- Able to influence and challenge constructively across teams
- Confident operating within complex and fast‑paced environments
- Able to maintain oversight across multiple operational priorities simultaneously
- Qualifications
- Degree or equivalent qualification in nursing or healthcare
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Care Implementation Lead employer: Haven House Children’s Hospice
At Haven House Children's Hospice, we pride ourselves on being an exceptional employer dedicated to providing compassionate care for children and families. Our supportive work culture fosters collaboration and innovation, offering ample opportunities for professional growth and development within the healthcare sector. Located in a vibrant community, we are committed to making a meaningful impact while ensuring our staff feel valued and empowered in their roles.
Contact Details:
Haven House Children’s Hospice Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Care Implementation Lead
✨Tap into Local Healthcare Networks
Getting involved with local healthcare communities is a game-changer for nursing roles. Join nursing associations or attend local events and workshops where you can meet fellow professionals and potential employers. It’s all about building those connections – your next full-time gig could be just a chat away!
✨Showcase Your Skills in Real-Life Settings
Consider volunteering at clinics or hospitals if you can squeeze in some time. Not only does this help you gain practical experience, but it also shows your commitment to patient care. Plus, it’s a fantastic way to network and potentially land a full-time role at a facility you enjoy!
✨Use LinkedIn like a Pro
Make your LinkedIn profile pop by highlighting your nursing skills prominently. Share articles, insights, or case studies that demonstrate your knowledge in patient care. Engaging with content in nursing forums can also put you on the radar of recruiters looking for full-time talent like you!
✨Direct Applications are Key!
When you spot a role that excites you, don't hold back – apply directly through our website! Tailor your application to show off how your specific experiences align with the needs at Haven House Children’s Hospice for the Care Implementation Lead role. Companies appreciate candidates who take initiative and show genuine interest!
We think you need these skills to ace Care Implementation Lead
Some tips for your application 🫡
Show Off Your Qualifications:When applying for a full-time nursing role with Haven House Children’s Hospice, it's crucial to highlight your nursing qualifications. Make sure to include any relevant certifications, such as your NMC registration and any specialisations. List them front and centre on your CV so we can see your expertise at a glance!
Craft a Compassionate Cover Letter:Your cover letter is the perfect place to express your passion for patient care. Talk about your experiences, how you handle challenging situations, and your approach to teamwork. This gives us insight not just into your skills but also into your caring nature, which is essential in nursing.
Emphasise Soft Skills:In nursing, technical skills are important, but we're also keen on soft skills. Make sure to highlight your communication abilities, empathy, and problem-solving skills. These attributes are often just as critical in delivering exceptional patient care and will help differentiate you from other candidates.
Tailor Your Experience to Patient Care:When detailing your experience, be specific about your direct patient care roles. Focus on the impact you’ve made on your patients’ lives—mention specific tasks, challenges you've overcame, or improvements you’ve contributed to. This helps us visualise you in action at Haven House Children’s Hospice, and how you can make a difference!
How to prepare for a job interview at Haven House Children’s Hospice
✨Brush Up on Clinical Scenarios
In nursing, you might face questions around patient scenarios, so sharpen your clinical judgment skills. Think through common cases—like managing a patient with specific needs or handling emergencies—and be ready to articulate your approach confidently.
✨Showcase Your Soft Skills
Beyond technical skills, nursing is all about communication and empathy. Prepare to share examples from your experiences that highlight your ability to connect with patients and work effectively in a team, as this is crucial for a full-time role at Haven House Children’s Hospice.
✨Familiarise Yourself with Healthcare Regulations
Make sure you're up to speed with the latest healthcare regulations and policies relevant to your role. This knowledge not only shows your commitment to patient safety but also signals that you're proactive and engaged—qualities that full-time employers like Haven House Children’s Hospice appreciate.
✨Ask AboutCareer Development Opportunities
Since this is a full-time position, show your ambition by asking how Haven House Children’s Hospice supports growth and development. Inquire about ongoing training, mentorship programmes, or opportunities to specialise in particular areas, as this illustrates your long-term interest in nursing.
