At a Glance
- Tasks: Lead a dynamic team to ensure top-notch security and guest satisfaction.
- Company: Join a vibrant holiday park with a focus on safety and fun.
- Benefits: Attractive salary, bonuses, discounts, and career development opportunities.
- Why this job: Make a real impact by creating a safe environment for guests and team members.
- Qualifications: Experience in security management and strong leadership skills required.
- Other info: Enjoy a supportive work culture with excellent perks and growth potential.
The predicted salary is between 36000 - 60000 £ per year.
Overview
As the Security Manager, you\’ll be at the heart of an energetic team, leading with clear direction and plenty of motivation. You\’ll inspire your team to hit their goals and keep up high standards by showing them how it\’s done. You\’ll be hands-on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You\’ll be the driving force behind creating a safe and secure environment for our guests, owners and team, continuously improving our security operations, and solving any issues that pop up. You’ll also ensure everything stays compliant and aligned with company policies.
Responsibilities
- Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
- Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
- Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
- Resource Management: Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.
- Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards, including maintaining and reviewing the Park Security Plan, Security Risk Assessments and Instructions.
- Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.
- Training and Development: Support team development through ongoing training, mentoring, and creating growth opportunities.
Qualifications
- Proven experience in a Security Management role, preferably in a holiday park, resort, or customer service environment.
- Valid SIA Door Supervisors (DS) License.
- Strong leadership and communication skills.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Exceptional customer service and problem-solving abilities.
- Knowledge of security protocols, procedures and health and safety regulations.
- Strong organisational and multitasking skills.
- Experience in budgeting and financial management.
- Flexibility to work evenings, weekends, and holidays.
Benefits
- Attractive salary plus annual bonus opportunity.
- On-site accommodation, subject to availability and T&Cs.
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
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Security Manager - East Yorkshire employer: Haven Holidays
Contact Detail:
Haven Holidays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Manager - East Yorkshire
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry, especially those who have experience in holiday parks or resorts. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills in interviews! Prepare examples of how you've led teams, tackled challenges, and improved guest experiences. We want to see your hands-on approach and problem-solving abilities shine through.
✨Tip Number 3
Don’t just apply anywhere—apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates right there.
✨Tip Number 4
Keep learning! Stay updated on security protocols and health and safety regulations. Consider taking a course or attending workshops to boost your knowledge and make yourself an even more attractive candidate.
We think you need these skills to ace Security Manager - East Yorkshire
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've motivated teams in the past and how you can inspire others to achieve their goals.
Focus on Guest Experience: Don’t forget to mention your customer service skills! We’re all about creating a welcoming atmosphere, so share examples of how you've improved guest satisfaction in previous roles.
Be Specific About Your Experience: Use concrete examples to demonstrate your knowledge of security protocols and compliance. We love seeing candidates who can clearly articulate their understanding of health and safety regulations.
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Haven Holidays
✨Know Your Security Stuff
Make sure you brush up on your knowledge of security protocols and health and safety regulations. Be ready to discuss how you've applied these in previous roles, especially in a customer service environment. This shows you're not just familiar with the theory but can also put it into practice.
✨Show Off Your Leadership Skills
Prepare examples of how you've led and motivated a team in the past. Think about specific situations where you provided feedback or coaching that helped someone grow. This will demonstrate your ability to inspire and manage a team effectively.
✨Problem-Solving is Key
Be ready to tackle hypothetical scenarios during the interview. Think about common operational issues that might arise in a security management role and how you would resolve them. This will highlight your quick thinking and problem-solving abilities.
✨Get Familiar with the Company
Research the company’s values, mission, and any recent news. Understanding their approach to guest experience and security operations will help you align your answers with what they’re looking for. Plus, it shows genuine interest in the role!