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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver exceptional dining experiences and manage daily restaurant operations.
- Company: Join Haven, a vibrant holiday park known for creating unforgettable guest experiences.
- Benefits: Enjoy competitive salary, annual bonuses, discounts, and on-site accommodation options.
- Why this job: Be part of a supportive culture that values growth, teamwork, and customer satisfaction.
- Qualifications: Previous experience in restaurant management and strong leadership skills are essential.
- Other info: Flexible working hours and opportunities for career development with funded qualifications.
Join our One Great Team here at Haven as a Restaurant Manager! Bring your leadership expertise to deliver outstanding service and unforgettable meals, creating memorable dining experiences for every guest.
As the Restaurant Manager, you'll be at the heart of an energetic front of house team, leading with clear direction and plenty of motivation. You'll inspire your team to hit their goals and keep up high standards by showing them how it's done! You'll be hands-on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You'll also be the driving force behind fantastic guest experiences, continuously improving how we interact and solving any issues that pop up. Plus, you'll make sure everything stays safe, compliant, and on point with company policies.
Key Responsibilities
- Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
- Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
- Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
- Resource Management: Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.
- Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.
- Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.
- Training and Development: Support team development through ongoing training, mentoring, and creating growth opportunities.
Requirements
- Proven experience in roles such as Restaurant Manager, General Manager, Front of House Manager, or a similar leadership position.
- Strong leadership and communication skills.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Exceptional customer service and problem-solving abilities.
- Knowledge of health and safety regulations.
- Strong organisational and multitasking skills.
- Experience in budgeting and financial management.
- Flexibility to work evenings, weekends, and holidays.
What We Offer
- Attractive salary plus annual bonus opportunity.
- On-site accommodation, subject to availability and T&Cs.
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
How to Apply
To apply for this role, click apply now and answer a few quick questions, which should take about 5 minutes. Once submitted, a member of our team will reach out to you. If shortlisted, our interview process may consist of two stages: an interview and a skills test. Diversity, equity, and inclusion are at the heart of who we are and what we do. We encourage applications from all backgrounds, communities and industries and we are ready to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be full-time, part-time or a job-share.
Restaurant Manager employer: Haven Holidays
Contact Detail:
Haven Holidays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Manager
✨Tip Number 1
Familiarise yourself with the specific dining experiences offered at Hafan y Mor Holiday Park. Understanding the unique atmosphere and guest expectations will help you demonstrate your passion for creating memorable dining experiences during interviews.
✨Tip Number 2
Showcase your leadership style by preparing examples of how you've motivated teams in previous roles. Be ready to discuss specific challenges you've faced and how you successfully resolved them, as this will highlight your problem-solving abilities.
✨Tip Number 3
Research health and safety regulations relevant to the hospitality industry. Being knowledgeable about compliance will not only impress during the interview but also show that you're serious about maintaining high standards in the workplace.
✨Tip Number 4
Prepare to discuss your experience with budgeting and resource management. Highlight any successful strategies you've implemented to maximise efficiency and meet business needs, as this is a key responsibility for the Restaurant Manager role.
We think you need these skills to ace Restaurant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in restaurant management or similar roles. Emphasise your leadership skills, customer service expertise, and any achievements that demonstrate your ability to manage a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your understanding of what makes a great dining experience. Mention specific examples of how you've led teams and improved guest satisfaction in previous roles.
Highlight Relevant Skills: In your application, clearly outline your skills related to budgeting, performance management, and compliance with health and safety regulations. This will show that you are well-equipped to handle the responsibilities of the Restaurant Manager position.
Prepare for the Interview: If shortlisted, be ready to discuss your previous experiences in detail. Think about scenarios where you've successfully resolved issues or improved team performance, as these will likely come up during the interview process.
How to prepare for a job interview at Haven Holidays
✨Showcase Your Leadership Skills
As a Restaurant Manager, your ability to lead and motivate a team is crucial. Prepare examples of how you've successfully managed teams in the past, highlighting your leadership style and how you inspire others to achieve their goals.
✨Demonstrate Customer Service Excellence
Be ready to discuss specific instances where you've gone above and beyond to ensure guest satisfaction. This role is all about creating memorable dining experiences, so share your strategies for addressing customer concerns and enhancing service quality.
✨Prepare for Performance Management Questions
Expect questions about how you monitor and improve team performance. Think of examples where you've provided feedback, conducted performance reviews, or implemented training programmes that led to team development and success.
✨Understand Compliance and Safety Regulations
Familiarise yourself with health and safety regulations relevant to the restaurant industry. Be prepared to discuss how you've ensured compliance in previous roles and how you would maintain safety standards in this position.
