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- Tasks: Lead a dynamic team to deliver exceptional dining experiences and manage daily restaurant operations.
- Company: Join Haven, a vibrant holiday park known for creating unforgettable guest experiences.
- Benefits: Enjoy a competitive salary, annual bonuses, discounts, and on-site accommodation options.
- Why this job: Be part of a supportive culture that values growth, teamwork, and customer satisfaction.
- Qualifications: Previous experience in restaurant management and strong leadership skills are essential.
- Other info: Flexible working hours and opportunities for career development with funded qualifications.
Ready to apply? Before you do, make sure to read all the details pertaining to this job in the description below.
Type: Full-Time / Permanent
Bonus: Up to 10% Annual Bonus
Location: Primrose Valley Holiday Park, Filey, North Yorkshire YO14 9RF
Join our One Great Team here at Haven as a Restaurant Manager! Bring your leadership expertise to deliver outstanding service and unforgettable meals, creating memorable dining experiences for every guest.
As the Restaurant Manager, you'll be at the heart of an energetic front of house team, leading with clear direction and plenty of motivation. You'll inspire your team to hit their goals and keep up high standards by showing them how it's done! You'll be hands-on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You'll also be the driving force behind fantastic guest experiences, continuously improving how we interact and solving any issues that pop up. Plus, you'll make sure everything stays safe, compliant, and on point with company policies.
Key Responsibilities
- Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
- Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
- Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
- Resource Management: Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.
- Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.
- Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.
- Training and Development: Support team development through ongoing training, mentoring, and creating growth opportunities.
Requirements
- Proven experience in roles such as Restaurant Manager, General Manager, Front of House Manager, or a similar leadership position.
- Strong leadership and communication skills.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Exceptional customer service and problem-solving abilities.
- Knowledge of health and safety regulations.
- Strong organisational and multitasking skills.
- Experience in budgeting and financial management.
- Flexibility to work evenings, weekends, and holidays.
What We Offer
- Attractive salary plus annual bonus opportunity.
- On-site accommodation, subject to availability and T&Cs.
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
How to Apply
To apply for this role, click apply now and answer a few quick questions, which should take about 5 minutes. Once submitted, a member of our team will reach out to you. If shortlisted, our interview process may consist of two stages: an interview and a skills test. Diversity, equity, and inclusion are at the heart of who we are and what we do. We encourage applications from all backgrounds, communities and industries and we are ready to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be full-time, part-time or a job-share.
Restaurant Manager employer: Haven Holidays
Contact Detail:
Haven Holidays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Manager
✨Tip Number 1
Familiarise yourself with Haven's values and culture. Understanding what makes us unique will help you align your leadership style with our expectations, making you a more attractive candidate.
✨Tip Number 2
Prepare to discuss specific examples of how you've successfully led teams in the past. Highlighting your experience in motivating staff and improving guest experiences will demonstrate your suitability for the role.
✨Tip Number 3
Showcase your problem-solving skills by thinking of scenarios where you've effectively handled operational challenges. This will illustrate your ability to maintain smooth operations under pressure.
✨Tip Number 4
Research health and safety regulations relevant to the hospitality industry. Being knowledgeable about compliance will show that you're proactive and ready to ensure a safe environment for both guests and staff.
We think you need these skills to ace Restaurant Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Restaurant Manager. Familiarise yourself with the key tasks mentioned in the job description, such as team leadership, guest experience, and compliance.
Tailor Your CV: Customise your CV to highlight relevant experience in restaurant management or similar roles. Emphasise your leadership skills, customer service experience, and any achievements that demonstrate your ability to manage a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your understanding of the role. Mention specific examples of how you've successfully led teams or improved guest experiences in previous positions.
Prepare for the Interview: If shortlisted, prepare for the interview by thinking about potential questions related to team management, problem-solving, and compliance. Be ready to discuss your approach to creating a positive dining atmosphere and how you handle operational challenges.
How to prepare for a job interview at Haven Holidays
✨Showcase Your Leadership Skills
As a Restaurant Manager, your ability to lead and motivate a team is crucial. Prepare examples of how you've successfully managed teams in the past, highlighting your leadership style and how you inspire others to achieve their goals.
✨Demonstrate Customer Service Excellence
Be ready to discuss specific instances where you've gone above and beyond to ensure guest satisfaction. This role requires exceptional customer service skills, so share stories that showcase your problem-solving abilities and commitment to creating memorable dining experiences.
✨Know Your Compliance and Safety Regulations
Familiarise yourself with health and safety regulations relevant to the restaurant industry. Be prepared to discuss how you ensure compliance in your previous roles and how you would maintain safety standards at Haven.
✨Prepare for Performance Management Questions
Since performance management is a key responsibility, think about how you've monitored and improved team performance in the past. Be ready to explain your approach to providing feedback, conducting reviews, and supporting team development.
