At a Glance
- Tasks: Lead a fun team to ensure a safe and enjoyable swimming experience for guests.
- Company: Join Haven, a vibrant and inclusive workplace with a supportive culture.
- Benefits: Earn up to £14.71 per hour, enjoy discounts, and access free facilities.
- Other info: Comprehensive training and career development opportunities await you!
- Why this job: Make waves in a role that combines leadership with guest satisfaction.
- Qualifications: Experience in a leisure setting and strong leadership skills are preferred.
The predicted salary is between 14.71 - 14.71 £ per hour.
Position: Pool Shift Leader
Type: Full-Time / Part-Time / Seasonal
Pay Rates: Up to 14.71 per hour
Join our One Great Team here at Haven as a Swimming Pool Shift Leader! Dive into an exciting role where you'll lead our team in making waves, ensuring a safe, fun-filled swimming experience for every guest.
In this role, you'll be at the heart of an energetic team, leading assigned shifts with clear direction and plenty of motivation. You'll inspire the team to provide fantastic guest experiences and high-quality standards. Plus, you'll make sure everything stays safe, compliant, and on point with company policies.
Key Responsibilities
- Lead and support the team by assigning tasks, ensuring smooth workflow, and motivating the team to deliver excellent service.
- Enforce facility rules and regulations to promote a safe and enjoyable environment.
- Conduct regular safety inspections of pool equipment and facilities.
- Provide prompt, professional guest service, addressing complaints and special requests.
- Assist in training new team members on company policies and procedures.
- Participate in team duties while stepping up as the shift leader when assigned.
Requirements
- Experience as a Senior Lifeguard, Team Leader, or Supervisor in a leisure, sports or activities setting is preferred.
- Strong leadership and communication skills.
- Highly detail-oriented, with a strong commitment to conducting thorough safety checks, ensuring full compliance with all safety guidelines.
- Ability to maintain focus and act quickly in emergency situations.
- Committed to providing high-quality, customer-focused service.
- Flexibility to work weekends, evenings, and holidays as needed.
Preferred Qualifications
- National Pool Lifeguard Qualification (NPLQ)
- Swimming Pool Technical Operator Qualification (SPTO)
- National Pool Lifeguard Qualification Training Assessor (NPLQ TA)
This opportunity requires the new candidate to undergo, and satisfactorily complete, an Enhanced DBS check prior to starting work.
What We Offer
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
How to Apply
We're committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.
To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch.
For support or adjustments during the application, contact us at:
Pool Shift Leader - North Yorkshire employer: Haven Holidays
At Papa John's in Cornwall, we pride ourselves on fostering an inclusive and supportive work environment where team members can thrive. As a Pizza Store Manager, you'll benefit from comprehensive training, career development opportunities, and exclusive perks like discounts on dining and holidays, all while leading a passionate team dedicated to delivering exceptional guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Pool Shift Leader - North Yorkshire
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Haven Holidays. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Haven Holidays
Don't be shy about reaching out to Haven Holidays directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Pool Shift Leader - North Yorkshire
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Haven Holidays and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Haven Holidays
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
