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For Companies At a Glance
- Tasks: Welcome guests to the pool and manage bookings with a friendly smile.
- Company: Join Haven at Craig Tara, a stunning coastal resort in West Scotland.
- Benefits: Enjoy flexible hours, discounts, and free access to park facilities.
- Why this job: Perfect for those who love customer service and want to work in a fun environment.
- Qualifications: Customer service experience is a plus; be friendly and organised.
- Other info: Flexible roles available; we celebrate diversity and inclusivity.
Join our team at Craig Tara located on the spectacular coast of West Scotland with its sandy beaches and beautiful mountains of Arran across the sea.
Job Details
- Position: Pool Receptionist
- Type: Full-Time/ Part-Time / Seasonal
- Pay Rates: Up to 12.21 per hour depending on age
Join our One Great Team here at Haven as a Pool Receptionist, where you'll welcome guests to the pool and help them make the most of their visit with friendly service and useful poolside essentials! We are seeking an organised, personable Pool Receptionist to manage guest bookings, share information on pool activities, and promote essential swim accessories. If you enjoy a guest-facing role and have a flair for service and sales, this could be the perfect opportunity for you.
Key Responsibilities
- Greet and check in guests, ensuring a smooth start to their pool experience.
- Promote and sell pool essentials like armbands, goggles, and other swim accessories.
- Provide information on pool schedules, safety rules, and available amenities.
- Maintain an organised, welcoming reception area, contributing to a clean and safe environment.
- Monitor bookings and pool capacity to maintain a safe and enjoyable setting for all guests.
Requirements
- Experience in a customer service or sales role is beneficial.
- Friendly, confident communicator comfortable with promoting products to guests.
- Strong organisational skills and attention to detail.
- Ability to work efficiently in a dynamic, family-friendly environment.
- Flexible availability, including weekends and peak times.
This opportunity requires the new candidate to undergo, and satisfactorily complete, an Enhanced DBS check prior to starting work.
What We Offer
- Attractive pay with overtime opportunities.
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
How to Apply
To apply for this role, click apply now and answer a few quick questions, which should take about 5 minutes. Once submitted, a member of our team will reach out to you. If shortlisted, our interview process may consist of two stages: an interview and a skills test. If you require any assistance or reasonable adjustments during the application process, please contact us at: Diversity, equity, and inclusion are at the heart of who we are and what we do. We encourage applications from all backgrounds, communities and industries and we are ready to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be full-time, part-time or a job-share.
Pool Receptionist - Ayr employer: Haven Holidays
Contact Detail:
Haven Holidays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pool Receptionist - Ayr
✨Tip Number 1
Familiarise yourself with the local area and the amenities offered at Craig Tara. Being knowledgeable about the pool facilities and nearby attractions will help you engage with guests and provide them with a memorable experience.
✨Tip Number 2
Practice your communication skills, especially in a friendly and approachable manner. Since this role involves interacting with guests, being able to convey information clearly and warmly will set you apart from other candidates.
✨Tip Number 3
Showcase your organisational skills by preparing for busy periods. Think about how you would manage guest bookings and pool capacity during peak times, as demonstrating your ability to handle a dynamic environment is crucial for this role.
✨Tip Number 4
Be ready to discuss your customer service experience in detail. Highlight specific examples where you've successfully promoted products or provided excellent service, as this will demonstrate your suitability for the Pool Receptionist position.
We think you need these skills to ace Pool Receptionist - Ayr
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Pool Receptionist position. Tailor your application to highlight relevant experience in customer service or sales.
Craft a Personalised Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention specific skills that align with the job, such as your ability to communicate effectively and promote products.
Highlight Relevant Experience: In your CV, emphasise any previous roles in customer service or sales. Include examples of how you have successfully managed bookings or provided excellent service to guests.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application shows attention to detail, which is crucial for the Pool Receptionist role.
How to prepare for a job interview at Haven Holidays
✨Show Your Customer Service Skills
As a Pool Receptionist, you'll be interacting with guests regularly. Highlight your previous customer service experience and share specific examples of how you've provided excellent service in the past.
✨Demonstrate Your Organisational Abilities
This role requires strong organisational skills. Be prepared to discuss how you manage bookings and maintain a tidy reception area. Mention any tools or methods you use to stay organised.
✨Be Ready to Promote Products
Since part of the job involves selling pool essentials, think about how you can effectively promote products. Prepare to discuss your sales experience and how you approach upselling in a friendly manner.
✨Express Your Flexibility
The role requires flexibility, especially during weekends and peak times. Be honest about your availability and willingness to adapt to the needs of the team, as this will show your commitment to the role.
