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- Tasks: Support the launch of Linked Bingo by managing payment processes and ensuring accuracy.
- Company: Join Bourne Leisure, a vibrant family with 39 seaside locations and a people-first culture.
- Benefits: Enjoy 25 days holiday, annual bonuses, discounts on holidays, and comprehensive wellbeing support.
- Why this job: Be part of a friendly team in a dynamic environment that values your contributions and growth.
- Qualifications: Experience in finance or admin, strong attention to detail, and proficiency in Excel required.
- Other info: Hybrid working model: 3 days in the office, 2 days remote; inclusive recruitment process.
The predicted salary is between 24000 - 36000 £ per year.
Payments Assistant – Herts
Our Support Centre is in Hemel Hempstead Herts we operate a hybrid working model and have 700 amazing team members across our support centre.
1 Park Lane, Hemel Hempstead, Herts HP2 4YL GBR
Job Details
Job Title: Payments Assistant
Location: Hemel Hempstead (Hybrid – 3 days office / 2 days remote)
Contract: Fixed Term – 6 Months
Hours: Full Time – 35 hours per week
Salary: Competitive + Benefits
Your Opportunity:
Join us in an exciting new role as a Payments Assistant, supporting the launch of Linked Bingo across our parks. You\’ll play a key part in ensuring timely, accurate, and secure payment of winnings – all while being part of a friendly and supportive team. If you\’re organised, detail-oriented and ready to bring your finance or admin experience to a vibrant, people-first environment, this could be the perfect fit for you.
Day to day, you\’ll:
Download and prepare winner payment data from our bingo system
Verify high-value payments via telephone
Accurately populate and upload payment templates using Excel
Liaise with winners and internal teams, responding to queries with care
Schedule and track payment batches using PTX
Maintain clear and compliant payment records
Reconcile control accounts to ensure accuracy
Assist with email communications to winners
Support adherence to data protection and financial protocols
Help deliver operational efficiency across payment processes
What we\’d like you to bring:
Experience in finance, payments or admin roles
Excellent attention to detail and data entry skills
Confident using Excel and financial templates
Familiarity with systems like Boomerang, PTX, or Bottomline (desirable)
Strong verbal communication skills
Ability to handle sensitive information confidentially
A proactive, organised and self-motivated attitude
Comfort working in a busy, high-volume environment
A positive, people-focused approach
Basic knowledge of payment platforms and processes
What\’s In It For You?
25 Days Holiday + Bank Holidays + Holiday Buy Scheme
Annual bonus
20% discount on both Haven and Warner Hotels holiday for you, family and friends
Comprehensive wellbeing support
Access to the Bourne Leisure corporate box at the O2 Arena ,London
Exclusive discounts with corporate partners
Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees
Enhanced family friendly policies and pay (eligibility criteria applied)
Who are we?
We\’re part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead.
What\’s it like to work with us?
Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves.
We operate a hybrid working model, meaning 3 days per week will be spent at the office, occasionally on Park, or at external events.
What can you expect during the recruitment process?
The interview process will be up to 3 stages and may contain a presentation or skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know.
Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.
We genuinely care about every candidate\’s experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don\’t hesitate to reach out to us at resourcingteam@bourne-leisure.co.uk.
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Payments Assistant - Herts employer: Haven Holidays
Contact Detail:
Haven Holidays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Payments Assistant - Herts
✨Tip Number 1
Familiarise yourself with the payment systems mentioned in the job description, like PTX and Boomerang. Understanding these tools will not only boost your confidence but also show your proactive approach during interviews.
✨Tip Number 2
Brush up on your Excel skills, especially in data entry and template management. Being able to demonstrate your proficiency with Excel can set you apart from other candidates.
✨Tip Number 3
Prepare for potential interview questions by thinking about how you've handled sensitive information in previous roles. This will help you convey your ability to maintain confidentiality, which is crucial for this position.
✨Tip Number 4
Showcase your people-focused approach by preparing examples of how you've effectively communicated with team members or clients in the past. This aligns well with the company's culture and values.
We think you need these skills to ace Payments Assistant - Herts
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in finance, payments, or admin roles. Emphasise your attention to detail and proficiency with Excel, as these are key skills for the Payments Assistant position.
Craft a Strong Cover Letter: Write a cover letter that showcases your organisational skills and proactive attitude. Mention your familiarity with payment platforms and your ability to handle sensitive information confidentially, as these are important for the role.
Highlight Relevant Experience: In your application, provide specific examples of past experiences where you successfully managed payment processes or data entry tasks. This will demonstrate your capability to perform the duties outlined in the job description.
Prepare for the Interview: If selected for an interview, be ready to discuss your experience with financial templates and systems like PTX. Prepare to answer questions about how you would handle high-volume environments and maintain compliance with data protection protocols.
How to prepare for a job interview at Haven Holidays
✨Showcase Your Attention to Detail
As a Payments Assistant, accuracy is key. Be prepared to discuss examples from your past experience where your attention to detail made a significant impact, especially in finance or admin roles.
✨Familiarise Yourself with Relevant Systems
While familiarity with systems like Boomerang, PTX, or Bottomline is desirable, it’s important to show your willingness to learn. Research these systems beforehand and be ready to discuss how you can quickly adapt to new technologies.
✨Demonstrate Strong Communication Skills
You’ll be liaising with winners and internal teams, so practice articulating your thoughts clearly. Prepare to answer questions about how you would handle sensitive information and respond to queries with care.
✨Prepare for a Potential Skills Test
Since the interview process may include a skills test, brush up on your Excel skills and be ready to demonstrate your ability to accurately populate and upload payment templates. Practising common tasks can help you feel more confident.
