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- Tasks: Manage estate activities, ensuring compliance and driving operational efficiency across a diverse estate.
- Company: Join Haven, part of the award-winning Bourne Leisure family with a supportive culture.
- Benefits: Enjoy 25 days holiday, annual bonuses, and exclusive discounts on holidays for you and your loved ones.
- Why this job: Make a real impact in estate management while enjoying significant autonomy and career growth.
- Qualifications: Chartered Surveyor with 5+ years' experience in estate management and strong negotiation skills.
- Other info: Hybrid working model with opportunities for professional development and a focus on diversity and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
This is a newly created opportunity within Haven's Legal & Compliance function, offering the chance to play a key role in driving operational efficiency across a diverse and complex estate. As Estate Manager, you will take ownership of estate management activities, ensuring all property interests are accurately documented, compliant, and proactively managed. Working closely with stakeholders across finance, legal, operations and park teams, as well as external leaseholders and third parties, you will support negotiations, compliance, budgeting and long-term planning. The role blends strategic oversight with hands-on delivery and offers significant autonomy for an experienced chartered surveyor looking to add value across a national estate.
Your opportunity
- Maintain and manage estate and property databases, ensuring accuracy and compliance
- Lead negotiations on lease renewals, variations, property rights and boundary matters
- Oversee the management of building defects and associated repairs (excluding routine maintenance and capex projects)
- Support planning and development teams with ancillary property rights negotiations
- Ensure compliance with lease terms, concessions and subletting arrangements
- Act as the primary point of contact for leaseholders and neighbouring owners
- Prepare and manage budgets, service charges, ground rent forecasts and future repair cost projections
- Work collaboratively with finance, legal, compliance and park teams
- Source, appoint and manage third-party consultants and specialist contractors
- Maintain a robust estate management system, diarising key dates, obligations and risks
Qualifications
- Chartered Surveyor with a minimum of 5 years' professional experience
- Strong estate management and leasehold experience, including negotiation of property rights
- Proven experience managing and coordinating complex budgets
- Excellent written and verbal communication and presentation skills
- Strong organisational and administrative skills with high attention to detail
- Ability to work autonomously and proactively in a fast-paced environment
- Confidence analysing data and developing evidence-based investment cases
- A professional, collaborative and stakeholder-focused approach
- Full UK driving licence
- Strong working knowledge of Microsoft Office applications
Additional information
We're part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead.
Culture and benefits
What’s it like to work with us? Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves. We operate a hybrid working model, meaning 50% of your working week will be spent at the office, occasionally on Park, or at external events.
What can you expect during the recruitment process?
The interview process will be up to 3 stages and may contain a presentation or skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know. Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.
What’s in it for you
- 25 Days Holiday + Bank Holidays + Holiday Buy Scheme
- Annual bonus
- Generous discounts on both Haven and Warner Hotels holidays for you, family and friends
- Comprehensive wellbeing support
- Access to the Bourne Leisure corporate box at the O2 Arena, London
- Exclusive discounts with corporate partners
- Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees
- Enhanced family friendly policies and pay (eligibility criteria applied)
Estate Manager - Hertfordshire in Hemel Hempstead employer: Haven Holidays
Contact Detail:
Haven Holidays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estate Manager - Hertfordshire in Hemel Hempstead
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for an Estate Manager role. You never know who might have the inside scoop on opportunities.
✨Tip Number 2
Prepare for interviews by researching Haven’s culture and values. Think about how your experience as a chartered surveyor aligns with their mission. This will help you stand out and show that you’re genuinely interested in being part of the team.
✨Tip Number 3
Practice your negotiation skills! Since the role involves lease renewals and property rights, brush up on your techniques. Role-play scenarios with a friend or mentor to build confidence before those crucial discussions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining Haven and ready to dive into the estate management world with us.
We think you need these skills to ace Estate Manager - Hertfordshire in Hemel Hempstead
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Estate Manager role. Highlight your experience in estate management, negotiations, and budget handling. We want to see how your skills align with what we're looking for!
Showcase Your Communication Skills: Since this role involves working closely with various stakeholders, it's crucial to demonstrate your excellent written and verbal communication skills. Use clear and concise language in your application to reflect this.
Be Detail-Oriented: Attention to detail is key in estate management. Ensure your application is free from typos and errors, and that all your qualifications and experiences are accurately presented. We appreciate a well-organised application!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you're keen on joining our team at Haven!
How to prepare for a job interview at Haven Holidays
✨Know Your Stuff
Make sure you’re well-versed in estate management principles and the specific responsibilities of the role. Brush up on your knowledge of lease negotiations, compliance, and budgeting, as these will likely come up during the interview.
✨Showcase Your Experience
Prepare to discuss your previous roles and how they relate to this position. Highlight your experience as a chartered surveyor, especially any complex budget management or negotiation scenarios you've handled. Use specific examples to illustrate your skills.
✨Be Ready for Collaboration Questions
Since the role involves working with various stakeholders, be prepared to answer questions about teamwork and collaboration. Think of instances where you successfully worked with finance, legal, or external parties to achieve a common goal.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about their approach to operational efficiency or how they support their team members in achieving their goals. This demonstrates your proactive mindset.
