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For Companies At a Glance
- Tasks: Lead a dynamic team in serving delicious burgers and ensuring top-notch guest experiences.
- Company: Join Haven at Haggerston Castle Holiday Park, a fun-filled destination on Northumberland's stunning coast.
- Benefits: Enjoy competitive pay, flexible hours, exclusive discounts, and career development opportunities.
- Why this job: Be part of an energetic team, gain leadership skills, and make a real impact on guest satisfaction.
- Qualifications: Previous experience in a leadership role is preferred but not essential; training will be provided.
- Other info: On-site accommodation may be available; we value diversity and welcome applicants from all backgrounds.
Join our team at Haggerston Castle Holiday Park in Berwick-Upon-Tweed on the shores of Northumberland with its beautiful beaches and lots of Haven fun.
Job Details
- Position: Burger King Shift Leader
- Type: Full-Time / Part-Time / Seasonal
- Pay Rates: Up to £13.21 per hour depending on age
We can provide on-site accommodation, subject to availability and T&Cs. Join our One Great Team here at Haven as a Burger King Shift Leader, where you'll be at the forefront, leading the crew in preparing and serving our delicious burgers! In this role, you'll be at the heart of an energetic team, leading assigned shifts with clear direction and plenty of motivation. You'll inspire the team to provide fantastic guest experiences, high-quality food standards and perfect burgers. Plus, you'll make sure everything stays safe, compliant, and on point with company policies.
Key Responsibilities
- Lead and support the team by assigning tasks, ensuring smooth workflow, and motivating the team to deliver excellent service.
- Provide prompt, professional guest service, addressing complaints and special requests.
- Oversee food preparation, ensuring quality, taste, and compliance with standards.
- Maintain adherence to food safety, hygiene, and cleanliness regulations.
- Assist in training new team members on company policies and procedures.
- Participate in team duties while stepping up as the shift leader when assigned.
Requirements
- Experience as a Shift Leader, Team Leader or Supervisor in a fast-food, quick-service, or burger restaurant is preferred but not essential; training and support will be provided.
- Strong leadership and communication skills.
- Detail-oriented, especially when handling food orders.
- Committed to providing high-quality, customer-focused service.
- Flexibility to work weekends, evenings, and holidays as needed.
What We Offer
- Attractive pay with overtime opportunities.
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
How to Apply
To apply for this role, click apply now and answer a few quick questions, which should take about 5 minutes. Once submitted, a member of our team will reach out to you. If shortlisted, our interview process may consist of two stages: an interview and a skills test.
If you require any assistance or reasonable adjustments during the application process, please contact us at: Diversity, equity, and inclusion are at the heart of who we are and what we do. We encourage applications from all backgrounds, communities and industries and we are ready to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be full-time, part-time or a job-share.
Burger Venue Shift Manager - Northumberland employer: Haven Holidays
Contact Detail:
Haven Holidays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Burger Venue Shift Manager - Northumberland
✨Tip Number 1
Familiarise yourself with the Burger King brand and its values. Understanding their commitment to quality and customer service will help you align your responses during the interview and demonstrate that you're a good fit for the team.
✨Tip Number 2
Highlight any previous experience in fast-paced environments, even if it's not directly in food service. Emphasising your ability to lead a team and manage stress effectively can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss specific examples of how you've motivated a team or handled difficult situations in the past. This will showcase your leadership skills and your ability to maintain high standards under pressure.
✨Tip Number 4
Be ready to demonstrate your knowledge of food safety and hygiene practices. Showing that you take these regulations seriously will reassure the hiring team that you can uphold their standards.
We think you need these skills to ace Burger Venue Shift Manager - Northumberland
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Burger Venue Shift Manager. Familiarise yourself with the key tasks such as leading the team, ensuring food quality, and providing excellent guest service.
Tailor Your CV: Highlight any relevant experience in leadership roles, especially in fast-food or quick-service environments. Emphasise your communication skills and commitment to customer service, as these are crucial for this position.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific experiences that demonstrate your leadership abilities and how you can contribute to the team at Haven.
Prepare for the Interview: If shortlisted, be ready for both an interview and a skills test. Think about examples from your past work that illustrate your problem-solving skills and ability to motivate a team. Research common interview questions for shift leaders to prepare effectively.
How to prepare for a job interview at Haven Holidays
✨Show Your Leadership Skills
As a Shift Manager, you'll be leading a team, so it's crucial to demonstrate your leadership abilities during the interview. Share examples of how you've motivated a team in the past or handled difficult situations to show that you can inspire and guide others.
✨Know the Company Values
Familiarise yourself with Haven's values and mission. During the interview, express how your personal values align with theirs, especially regarding customer service and teamwork. This shows that you're not just looking for any job, but that you're genuinely interested in being part of their team.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle guest complaints. Prepare by thinking of specific scenarios from your past experiences where you successfully resolved issues or improved service quality, as this will highlight your suitability for the role.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask questions about the team dynamics, training processes, or growth opportunities within the company. This not only shows your interest in the position but also helps you gauge if the company is the right fit for you.
