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- Tasks: Lead a vibrant team to create unforgettable entertainment experiences for guests.
- Company: Join Haven, a fun and inclusive workplace dedicated to making memories.
- Benefits: Enjoy discounts, free access to facilities, and career development opportunities.
- Other info: Flexible hours with evenings and weekends; great growth potential!
- Why this job: Be at the heart of entertainment, making magic happen every day!
- Qualifications: Experience in leadership within the entertainment industry and a passion for guest satisfaction.
The predicted salary is between 25000 - 30000 £ per year.
Join our One Great Team here at Haven as an Entertainment Team Manager! If you live for entertainment, thrive on leading teams, and have a passion for curating amazing events and productions, this could be your chance to shine! We’re looking for Entertainment Team Managers who are experienced in multi‑venue operations, live shows, and tours, and excited to lead a team of entertainers dedicated to creating unforgettable moments for every guest. As an Entertainment Team Manager, you’ll be at the heart of our entertainment line‑up, overseeing organisation, logistics, and daily operations to bring the magic to life! Working with the Head of Activities, you’ll motivate and guide your team to deliver exceptional experiences while continuously raising the bar. This role is all about making memories that last a lifetime… and it just might be the opportunity of a lifetime for you, too!
Responsibilities
- Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
- Guest Experience: Ensure top‑tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
- Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
- Resource Management: Oversee staff scheduling, budgets, and resources to maximise efficiency and meet business needs.
- Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.
- Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day‑to‑day running.
- Training and Development: Support staff development through ongoing training, mentoring, and creating growth opportunities.
Qualifications
- Previously worked within a leadership capacity in the entertainment industry.
- Proven ability to plan and co‑ordinate events and productions.
- Possess a thorough knowledge and understanding of leadership attributes.
- Ability to cope under pressure and be flexible to adapt to changes.
- Can prioritise and deliver to deadlines.
- High‑energy individual with a passion for entertaining.
- Passionate about delivering an exceptional guest experience.
Working Hours
Our Entertainment Team Managers are required to work 5 or 6 days per week. Hours will include evenings and weekends.
Eligibility and Checks
Successful candidates will be required to provide ‘right to work’ documents to confirm they are 18+ and can legally work in the UK. Additionally, successful candidates will be required to undergo and satisfactorily complete an Enhanced DBS check prior to starting work.
What We Offer
An inclusive, supportive work environment. Comprehensive training and ongoing support. Career development opportunities, including fully funded qualifications. Exclusive team perks, including up to 50% off on‑park dining, 20% discount on Haven Holidays and in‑store purchases, free access to our facilities, savings at national brands and retailers, and so much more.
Entertainment Team Manager - East Riding of Yorkshire in Beverley employer: Haven Holidays
Contact Detail:
Haven Holidays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Entertainment Team Manager - East Riding of Yorkshire in Beverley
✨Tip Number 1
Get to know the company culture! Before your interview, check out Haven's social media and website to see what events they’re hosting. This will help you connect with the team and show that you’re genuinely interested in creating unforgettable experiences.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you’ve led a team or solved problems in high-pressure situations. We want to hear how you’ve motivated others and delivered exceptional guest experiences.
✨Tip Number 3
Be ready to showcase your creativity! Prepare to discuss your ideas for events and productions that could elevate Haven’s entertainment offerings. Show us your passion for entertaining and how you can bring magic to life!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It’s a great way to reinforce your enthusiasm for the role and keep you top of mind.
We think you need these skills to ace Entertainment Team Manager - East Riding of Yorkshire in Beverley
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for entertainment shine through! We want to see how much you love creating unforgettable experiences and leading a team. Share specific examples of events you've managed or shows you've produced.
Tailor Your Application: Make sure to customise your application to match the job description. Highlight your experience in multi-venue operations and any leadership roles you've held. This helps us see how you fit into our One Great Team!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to understand your skills and experiences.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Haven Holidays
✨Know Your Entertainment Stuff
Brush up on your knowledge of the entertainment industry, especially in multi-venue operations and live shows. Be ready to discuss your past experiences and how they relate to the role of an Entertainment Team Manager.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership abilities. Think about times when you motivated a team or resolved conflicts. This will show that you can lead and inspire others to create unforgettable guest experiences.
✨Be Guest-Centric
Understand the importance of guest satisfaction in this role. Be prepared to share how you've previously addressed guest concerns and improved service. This will demonstrate your commitment to creating a welcoming atmosphere.
✨Problem-Solving Mindset
Think of specific challenges you've faced in previous roles and how you overcame them. This will showcase your ability to handle operational issues quickly and effectively, which is crucial for the day-to-day running of entertainment events.