At a Glance
- Tasks: Lead bar operations and inspire your team to deliver exceptional guest experiences.
- Company: Join Haven, a vibrant team focused on fun and great service.
- Benefits: Attractive pay, discounts, free access to facilities, and career development opportunities.
- Why this job: Be at the heart of the action, creating memorable moments for guests.
- Qualifications: Leadership skills and a passion for customer service; experience is a plus but not essential.
- Other info: Flexible hours with a supportive environment and comprehensive training provided.
The predicted salary is between 24000 - 36000 Β£ per year.
Overview
Join our One Great Team here at Haven as a Bar Shift Leader, where you\’ll keep the good times flowing by leading daily bar operations and delivering exceptional service to our guests. If you\’re a natural leader with a passion for great drinks and great vibes, this is the perfect role for you! In this role, you\’ll be at the heart of an energetic team, leading assigned shifts with clear direction and plenty of motivation. You\’ll inspire the team to provide fantastic guest experiences and high-quality standards. You\’ll also ensure everything stays safe, compliant, and on point with company policies.
Responsibilities
- Lead and support the team by assigning tasks, ensuring smooth workflow, and motivating the team to deliver excellent service.
- Provide prompt, professional guest service, addressing complaints and special requests.
- Oversee drinks preparation, ensuring quality, taste, and compliance with standards.
- Maintain adherence to licensing laws, hygiene, and cleanliness regulations.
- Assist in training new team members on company policies and procedures.
- Participate in team duties while stepping up as the shift leader when assigned.
Qualifications
- Experience as a Team Leader or Supervisor in a Food and Beverage, Hospitality, or Retail environment is preferred but not essential; training and support will be provided.
- Strong leadership and communication skills.
- Committed to providing high-quality, customer-focused service.
- Flexibility to work weekends, evenings, and holidays as needed.
- Applicants must meet the minimum legal age of 18 to sell alcohol.
Benefits
- Attractive pay with overtime opportunities.
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and more.
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Bar Supervisor - North Yorkshire employer: Haven Holidays
Contact Detail:
Haven Holidays Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Bar Supervisor - North Yorkshire
β¨Tip Number 1
Get to know the company culture! Before your interview, check out Haven's vibe online. Understanding their values and what makes them tick will help you connect with the team and show you're a great fit.
β¨Tip Number 2
Practice your leadership stories! Think of times when you've led a team or handled a tricky situation. Being able to share these experiences will demonstrate your skills and passion for the role.
β¨Tip Number 3
Be ready to showcase your customer service skills! Prepare examples of how you've gone above and beyond for guests in the past. This will highlight your commitment to providing high-quality service, which is key for this role.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Bar Supervisor - North Yorkshire
Some tips for your application π«‘
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that youβre excited about leading a team and creating great experiences for our guests.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience. If you've led teams before or have a knack for customer service, shout about it! We love seeing how your skills match what we're looking for.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out. This helps us quickly see why youβd be a great fit for our bar team!
Apply Through Our Website: Donβt forget to apply through our website! Itβs the best way to ensure your application gets to us directly. Plus, youβll find all the info you need about the role and our amazing team!
How to prepare for a job interview at Haven Holidays
β¨Know the Role Inside Out
Before your interview, make sure you understand the Bar Supervisor role thoroughly. Familiarise yourself with the responsibilities like leading the team, ensuring compliance with standards, and providing excellent guest service. This will help you answer questions confidently and show that you're genuinely interested in the position.
β¨Showcase Your Leadership Skills
As a Bar Supervisor, you'll need to lead and motivate your team. Prepare examples from your past experiences where you've successfully led a team or handled a challenging situation. Highlight your communication skills and how you inspire others to deliver great service.
β¨Demonstrate Customer Focus
The role is all about providing fantastic guest experiences. Think of specific instances where you've gone above and beyond for customers. Be ready to discuss how you handle complaints and special requests, as this will show your commitment to high-quality service.
β¨Be Ready for Practical Questions
Expect questions that assess your knowledge of drinks preparation and compliance with licensing laws. Brush up on relevant regulations and be prepared to discuss how you would maintain hygiene and cleanliness in the bar. This will demonstrate your readiness to uphold company standards.