Bring your leadership skills to the poolside as the Activities & Pool Manager, where you'll ensure every guest makes a splash with memorable swimming experiences and action-packed activities.
In this role, you'll be at the heart of an energetic Activities & Leisure team, leading with clear direction and plenty of motivation. You'll inspire your team to hit their goals and keep up high standards by showing them how it's done! You'll be hands-on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You'll also be the driving force behind fantastic guest experiences, continuously improving how we interact and solving any issues that pop up. Plus, you'll make sure everything stays safe, compliant, and on point with company policies.
Team Leadership
Lead, motivate, and support the team to deliver excellent service and achieve targets.
Guest Experience
Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
Performance Management
Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
Resource Management
Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.
Compliance and Safety
Ensure all operations comply with health and safety regulations, company policies, and standards.
Problem Solving
Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.
Training and Development
Support team development through ongoing training, mentoring, and creating growth opportunities.
Proven experience in roles such as Swimming Pool Manager, Activities & Leisure Manager, or a similar leadership position in Sports, Leisure or Hospitality.
- PPO and SPTO certificates preferred but not essential; training and support will be provided.
- Strong leadership and communication skills.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Exceptional customer service and problem-solving abilities.
- Knowledge of health and safety regulations.
- Strong organisational and multitasking skills.
- Experience in budgeting and financial management.
- Flexibility to work evenings, weekends, and holidays.
This opportunity requires the new candidate to undertake, and satisfactorily complete, an Enhanced DBS check prior to starting work.
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Activities & Leisure Manager - West Sussex in Arundel employer: Haven Holidays
Join our vibrant team in Cornwall as an Ice Cream Assistant, where we pride ourselves on creating a fun and friendly work environment. With opportunities for personal growth and development, you'll be part of a supportive culture that values teamwork and exceptional guest service. Enjoy the unique advantage of working in a picturesque location, serving delightful treats to happy customers while maintaining high standards of cleanliness and organisation.
